Stephan Rogers Email & Phone Number

New York, Ny, Us

New York, Ny, Us

 Provide instruction and training as a Pearson Vue Certified GED Instructor andAdministrator, teaching essential skills to adults with disabilities, fostering theiracademic and career development. Oversee the IT infrastructure, managing a 50-computer LAN, ensuring optimalsystem performance, security, and minimal downtime. Lead and implement IT and performance management systems, tracking andanalyzing department progress to align with organizational goals and improveoperational efficiency. Deliver IT support and training to staff, enhancing their technical proficiency in datasystems, cybersecurity, and software applications, building a stronger, tech-savvyworkforce. Manage data security systems for student information, ensuring full compliancewith privacy regulations and data protection standards. Spearhead IT projects, including network upgrades, new system implementations,and security enhancements, ensuring seamless technology integration acrossdepartments. Mentor and train staff on data literacy and Salesforce best practices, buildingcapacity for effective data usage in decision-making.

Hicksville, New York, Us

 Delivered software training to regional teams on proprietary systems and remotesupport tools, with a focus on enhancing user data analysis proficiency for reportingand performance tracking. Managed remote access using NINJA & GotoAssist, ensuring service delivery acrossregions, while leading performance management initiatives that improved supportresponse times by 20%. Developed and implemented custom tools and dashboards using Salesforce,improving the data reliability of internal systems. Engaged with non-profit organizations and community leaders to facilitate data-driven decision-making for technology deployment and support.

New York, Ny, Us

 Designed and delivered curriculum for students with disabilities, specializing inEnglish language instruction, mentoring, and coaching to support their academicsuccess. Managed the IT infrastructure for classrooms, providing technical support forstudents and faculty, and using data analysis to enhance educational outcomes. Led initiatives to incorporate racial equity frameworks in the collection and analysisof student data, ensuring inclusive and unbiased educational practices. Developed and utilized data visualization tools to track and improve studentperformance, leading to significant improvements in outcomes for over 90 studentseach year. Collaborated with faculty and administrators to implement technology-drivensolutions for a more accessible and equitable. Managed IT infrastructure for classroom operations, providing tech support anddata analysis for educational outcomes. Led efforts to embed racial equity frameworks in the data collection process,ensuring that data was used to drive inclusive and unbiased educational practices. Tracked and analyzed student performance data using data visualization tools toimprove educational strategies and outcomes for over 90 students annually.

 Provided technical support in troubleshooting hardware, software, and networkissues across departments. Assisted in the maintenance of servers (Windows and Linux) and ensured databackups and recovery processes were efficient. Managed LAN/WAN infrastructure, including DNS, DHCP, and VPN configurations,ensuring network stability. Installed and configured new hardware and software, ensuring seamless integrationinto the existing IT environment. Delivered user training and support on software applications and IT securityprotocols to improve system usage.

 Managed Linux and Windows servers across multiple healthcare locations, ensuringconsistent and reliable IT operations for critical medical systems. Configured and optimized network security protocols, including firewalls andswitch configurations, to safeguard patient data and enhance network integrity. Provided technical support and troubleshooting for server issues, minimizingdowntime, and supporting system stability. Assisted in the administration of data backup systems, ensuring data security andrecovery processes were efficient and compliant with healthcare regulations. Collaborated with cross-functional teams to implement IT solutions that alignedwith healthcare industry standards and improved operational efficiency. Administered and maintained switch configurations, enhancing network securityand data integrity across multiple locations.

Master Of Education - Med, English/Language Arts Teacher Education

Bachelor’S Degree, English Creative Writing

Education record

Master Of Science - Ms, Cyber Security And Information Assurance