I was responsible for the Blackbaud Raiser’s Edge database for the development office which included but is not limited to writing queries to identify individuals with potential or capacity to donate, track the fundraising progress for each campaign goal in the current fiscal year and compare to the previous one, as well as report on lapsed donors and pending pledges.I was also responsible for over 63,000 mass communication items with donors last year between four events, two direct mail solicitations, and three email solicitations. I also developed a large number of the procedures for the development office which included gift entry and reporting, entering fundraising actions and proposals into the database, and pledge reminder scheduling and mailings.

I oversaw the donor records for the Development Office; using Tessitura extractions to pull names and contact information for mail and phone solicitations. I was also responsible for entering and processing payments, as well as providing audits of lapsed pledges.Managed the donor listings for the company website and play programs in relation to their total contributions over the past fourteen months. I also processed any matching gift forms and tracked them to make sure matching gifts were credited to the proper donor.

I evaluated transcripts for transfer students to determine which past coursework would be applied towards the general education electives for the undergraduate programs.Additionally I process transcript requests, responded to education and enrollment verification requests, as well as assisted students with the registration process. Assisted academic chairs and counselors with making substitutions and waivers for degree requirement trees in Jenzabar as well as student registration for restricted courses. Provided assistance in running Infomaker reports for waitlists.

I was the transfer credit coordinator for the university which included managing a transition from an outdated texted based transfer manual to TES by College Source that updated continually which insured more consistency in awarding the correct credit to students who may have taken the same course. Facilitated communication between our office, students, as well as other departments by managing the office’s social media accounts as well as all email and phone communication. I became relied on as a contact for our office for a large number of members from the MSOE community.Processed student registration as well as performing course advising to make sure students take the proper courses that satisfy requirements for their degrees. This also included facilitating contact between the department chairs and program directors with the students in instances of program changes, transfer credits, and college level courses like AP and Project Lead the Way.

Audited the students’ immunization records to ensure that they were in compliance with the requirements of the Wisconsin Department of Health Services. In my short time I was able to bring all the immunization records up to date that had been neglected for several months.Assisted the Director of Finance with processing of payments and bank deposits and communicating charges to parents. Acted as the administrator for Orcas, the school’s online student database, which managed class schedules, produced transcripts, and facilitated communication between the school and parents. While at MMS I was able to write a short training manual about how Orcas worked which was needed since no procedures existed prior.

Oversaw high school transcript requests for the campus as well as provide training and advice to other record coordinators in the district on the subject.Personally assisted the Registrar in the degree audits to verify students were on track for graduation as well as managing student educational files.Developed ways to track applicants by high school to provide data to the high school representative for the recruitment presentation.

Coordinated a incoming phone calls to the proper extension while providing office support to staff, students, and visitors of the campus.Helped to maintain student attendance records and communicate any changes in policy, attendance, or scheduling to students.Promoted to an open position in the registrar office after five months with the company on the personal recommendation of Jarvis Racine, Campus Director.

Managed accounts for several non-profit organizations and assist, when necessary, writing the scripts.Exceed customer expectations through efficient phone service, frequently one of the top 3 performers out of 20 employees.Facilitate communication of services between donors and charities. Cold calling for new donor support as well as establish business contacts for new potential fundraising campaigns.

I assisted the Riverwest community by volunteering to write articles and assist in the general production of the community newspaper the Riverwest Currents.

Worked promotional events providing customer service, marketing, and networking services while further establishing and promoting the publication.

* Supervised on-campus distribution newspaper's 10,000+ circulation * Oversaw public relations and poster advertising campaigns. * Wrote articles for Arts and Entertainment section of UWM Post * Reviewed recorded and live musical performances