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Stephan Den Heijer Email & Phone Number

Customer Experience Manager at Mobilexpense
Location: Rotterdam, South Holland, Netherlands 12 work roles
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✓ Verified May 2026 2 data sources Profile completeness 86%

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Current company
Role
Customer Experience Manager
Location
Rotterdam, South Holland, Netherlands
Company size

Who is Stephan Den Heijer? Overview

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Quick answer

Stephan Den Heijer is listed as Customer Experience Manager at Mobilexpense, a company with 122 employees, based in Rotterdam, South Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Stephan Den Heijer.

Stephan Den Heijer previously worked as Senior Customer Experience Manager at Mobilexpense and Customer Happiness Manager at Camptoo.

Company email context

Email format at Mobilexpense

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Mobilexpense

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Profile bio

About Stephan Den Heijer

Hello, I'm Stephan! I have 10 years of experience in management in customer-facing services. My career started at one of the best horeca companies in the world, known for quality and efficiency. Since 2019 I applied and expanded my knowledge by successfully leading the Customer Support team in 4 international markets at one of the best dutch tech start-ups during one of the most challenging periods for the travel industry. Because of this I have developed skills that allow me to excel the most at leading multicultural teams, strategic problem-solving and insight analysis. I get the most energy from training / guiding people and delivering high quality in my work.

Listed skills include Coaching, Werving, Management, Sociale Media, and 19 others.

Current workplace

Stephan Den Heijer's current company

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Mobilexpense
Mobilexpense
Customer Experience Manager
brussels, brussels hoofdstedelijk gewest, belgium
Employees
122
AeroLeads page
12 roles

Stephan Den Heijer work experience

A career timeline built from the work history available for this profile.

Senior Customer Experience Manager

Current

Rotterdam, Zuid-Holland, Nederland

In my role as Senior Customer Experience Manager, I lead the onboarding process for mid-market customers, ensuring they have a smooth and positive experience from the start. I collaborate closely with cross-functional teams like Sales, Product Development, and Customer Support to enhance every touchpoint of the customer journey. A key part of my role is.

Sep 2024 - Present

Customer Experience Manager

Rotterdam, Zuid-Holland, Nederland

Solo onboarding of companies onto the platform. Advising best practices and providing excellent communication to ensure the highest achievable retention.

Nov 2022 - Sep 2024

Customer Happiness Manager

Camptoo

Den Haag, Zuid-Holland, Nederland

Mar 2022 - Oct 2022

Operational Change Manager

Nederland

Jan 2022 - Feb 2022

Support Project Manager

Amsterdam, Noord-Holland, Nederland

  • Establish and implement the systems and procedures for an international B2B support framework
  • Analyzing and providing second tier support by coordinating between first tier and internal stakeholders to find (structural) solutions
  • Assess support interactions based on Tiqets quality standards
  • Analyze customer service metrics and suggest and implement actions to further improve on those
  • Map the need for training and on-boarding programs and initiate improvements
May 2021 - Dec 2021

Customer Happiness Manager

Camptoo

Den Haag En Omgeving, Nederland

  • Coordinate Customer Support teams in the Netherlands, Belgium, UK & Australia
  • Supervise day-to-day operations
  • Recruite, guide & train employees to provide excellent service together
  • Develop processes, documentation & knowledge database
  • Review & provide feedback to improve both written & telephone communication with customers.
  • Analyze the data to detect or prevent problems & retrieve insights
Aug 2019 - Apr 2021

2De Assistent Manager

Den Haag En Zoetermeer

  • Financiele administratie
  • Trainee Managers opleiden en Floormanager begeleiden
  • Personeels rooster maken
  • Omzetplanningen maken
  • Sollicitaties houden, contracten aanmaken en oriëntaties houden
Apr 2014 - Aug 2019

Floormanager

Zoetermeer

  • Crewtrainers team aansturen en Training systeem beheren
  • Bijverkoop beheren en nieuwe acties plannen
  • Voorraadbeheer
May 2013 - Mar 2014

Management Trainee

Den Haag En Zoetermeer

  • HACCP controle
  • Taken verdelen onder medewerkers
May 2011 - Apr 2013

Crewtrainer

Den Haag

  • Trainen van nieuw en ervaren personeel
  • Voorraad tellingen ‘
  • Coachen
Mar 2010 - May 2011

Medewerker Fastservice

Den Haag

Keuken, Kassa & Lobby werkzaamheden

Aug 2008 - Feb 2010

Vakkenvuller

Den Haag En Omgeving, Nederland

Voorraden bijvullenLading lossenMagazijn werkzaamheden

Oct 2007 - Aug 2008
Team & coworkers

Colleagues at Mobilexpense

Other employees you can reach at mobilexpense.net. View company contacts for 122 employees →

FAQ

Frequently asked questions about Stephan Den Heijer

Quick answers generated from the profile data available on this page.

What company does Stephan Den Heijer work for?

Stephan Den Heijer works for Mobilexpense.

What is Stephan Den Heijer's role at Mobilexpense?

Stephan Den Heijer is listed as Customer Experience Manager at Mobilexpense.

Where is Stephan Den Heijer based?

Stephan Den Heijer is based in Rotterdam, South Holland, Netherlands while working with Mobilexpense.

What companies has Stephan Den Heijer worked for?

Stephan Den Heijer has worked for Mobilexpense, Camptoo, Tiqets, Mcdonald'S, and Albert Heijn.

Who are Stephan Den Heijer's colleagues at Mobilexpense?

Stephan Den Heijer's colleagues at Mobilexpense include Michael Dussiel, Karla Ljubičić, Kristina Melin, Bart Jochems, and Georgiana B..

How can I contact Stephan Den Heijer?

You can use AeroLeads to view verified contact signals for Stephan Den Heijer at Mobilexpense, including work email, phone, and LinkedIn data when available.

What skills is Stephan Den Heijer known for?

Stephan Den Heijer is listed with skills including Coaching, Werving, Management, Sociale Media, Marketing, Online Werving, Vergaderingen Plannen, and Microsoft Excel.

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