Stephane Bouchard Email & Phone Number

Montreal, Qc, Ca

Toronto, On, Ca

Lead and enable technology initiatives and projects.Perform demand planning, budgeting, and architecture.Provide Oracle EBS project support and master data management.Drive data purification, reporting, automation, and optimization.Create, establish, test, train, and globally implement solutions.Conduct security audits at various stakeholder locations.Provide strategic leadership and subject matter expertise for IAMGOLD's platform and infrastructure growth.Supervise and lead a team of IT professionals in high-level investigations and information flow.Offer guidance on system options, risk, costs vs. benefits, and impacts on processes and goals.Plan, evaluate, test, and implement new technologies, systems, and products.Work closely with stakeholders and business owners during implementation and production.Participate in due diligence engagements related to acquisitions.Communicate findings, recommendations, and deliverables to management through reports, presentations, and analyses.Perform security analysis of operational and development environments to ensure compliance with IAMGOLD standards.Monitor security and cyber threats, recommend courses of action, and provide proactive solutions to mitigate risks.Lead information and cyber security programs and integrate IoT technologies within the IT/OT infrastructure.Integrated O365 in hybrid mode to deliver the full suite of Microsoft M365 products

- Coordinate and prioritize deliverables to realize and assigning resources- Deliver IT services and quality on time and on budget- Manage and mobilize my human resources based on IAMGOLD values and business strategy- Provide innovative solutions to create added value for the customer- Recommend improvements opportunities that take into account impacts on operations of services- Ensure documentation and application procedures and IT standards- Implement best IT process management practices falling within the guidelines of the IT strategic plan- Apply IT systems control procedures- Help maintain a good working environment by being present on the floor and encouraging two-way communication- Supporting the development of people talent under my responsibility and ensure that they have the skills to take responsibility- Monitor technology assets

Ca

- Ensures the IT network infrastructure is operational.- Manages projects using Cambior Project Management methodology, Project Status Reviews- Follows IT Policies and Processes defined by corporate IT management.- Generates a monthly IT site report, and send to our Corporate controller.- Develops and implements IT policy and processes within regional IT structure.- Manages financial aspects of the IT department, including budgeting and procurement.- Promotes user community use of IT Service Desk, and manages local IT Service Desk request resolution in a timely manner.- Disseminates all communication using the IT Communication policy.- Manages software development process including program documentation, and adhering to structured programming standards.- Manages equipment lifecycle and support contracts - Manages software licensing, support contracts, and lifecycle within the Software Asset Management database.- Manages site IT infrastructures within corporate IT standards.- Manages administration of Local Area Network (LAN) and Wide Area Network (WAN).- Manages network backups and security- Monitor and manages the ERP system (Oracle EBS R10SC).- Perform other duties as assigned.

- Monitoring and responding to alerts posted from client databases.- Troubleshooting SQL Server service outages as they occur. Track and resolve database related incidents and alerts within client service levels by following incident management procedures.- Responding to client email requests.- Performing daily maintenance including monitoring backups, managing disk space, and maintaining database objects.- Providing database security administration such as User ID’s, Passwords, roles, etc.- Cloning and refreshing of databases.- Participating in change management processes including deploying database changes in all environments as requested, following client change management standards and procedures.- Assisting clients with disaster recovery rehearsals.- Performing SQL Server installations, upgrades, migrations, and patching.- Monitoring and tuning SQL Server database performance.- Maintaining client documentation including database topology, connection procedures, and special instructions.- Participating in on-call rotation and working occasionally after hours or on weekends.

- Institute protocols for the use of IT across departments and projects;- Provide advice on the most suitable IT choices;- Provide technical support or training for systems and networks;- Act as link between end users and higher-level support;- Install and configure software and hardware (printers, network cards, etc.);- Monitor system and network performance;- Perform troubleshooting, repairs and data restoration;- Execute performance maintenance activities (e.g. backups);- Maintain licences and upgrade schedules;- Collaborate with other professionals to maintain standards and functionality

Technical IT support for end-users.

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Science Pures

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