Stephane Kamdoum, Pmp®, Mba

Stephane Kamdoum, Pmp®, Mba Email and Phone Number

Product @ Microsoft Azure CXP @ Microsoft
redmond, washington, united states
Stephane Kamdoum, Pmp®, Mba's Location
Atlanta Metropolitan Area, United States
Stephane Kamdoum, Pmp®, Mba's Contact Details

Stephane Kamdoum, Pmp®, Mba work email

Stephane Kamdoum, Pmp®, Mba personal email

n/a
About Stephane Kamdoum, Pmp®, Mba

I am passionate about product management and how new technologies can help build new products.Throughout my career, my mission is to know my customers and stakeholders, their needs and preferences in order to provide solutions to meet their pain points.I am a results-driven and collaborative manager with a proven track record of several product launches by leading and motivating cross-functional teams.- Led cross-functional team of 13+ engineers in global R&D sites to develop software for new product generation, achieving on-time release for customer milestones- Created business development plan including go-to-market strategy for the business unit based on current data and additional service offerings to increase market share by an estimated 25%- Prioritized and negotiated product launch issues with functional teams and executive level steering committee, leading to allocation of 4 engineers to comply with program scheduleSkills: Product Management, Project Management, Leadership, Product Strategy, Product Roadmap, Product Launch, Agile, Analytics, SQL, Business Development, Go-To-Market, Strategy, Marketing, Business Planning, Automotive, Prioritization, Check my blog: https://thetechpmbuff.com/

Stephane Kamdoum, Pmp®, Mba's Current Company Details
Microsoft

Microsoft

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Product @ Microsoft Azure CXP
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Stephane Kamdoum, Pmp®, Mba Work Experience Details
  • Microsoft
    Product At Microsoft
    Microsoft Apr 2021 - Present
    Atlanta Metropolitan Area
    - Drove planning and execution of a new product to enable real-timemonitoring of support queue incidents, leading to the scalability of customer supportoperations to 100+ products and estimated $12M savings per year- Launched new self-help customer experience in B2B SaaS for Power Platform (Dynamics CE,PowerApps, Flow), including curated solutions and diagnostic services in the Power VirtualAgent, improving customer satisfaction by 3% and reducing support costs by $3.8M per year- Articulated product strategy and roadmap for internal knowledge management system,consisting of 100K+ articles, catering to 70K+ support engineers, leading to team andstakeholders’ alignment
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  • General Motors
    Senior Product Manager, Connected Services & Customer Experience
    General Motors Mar 2020 - Apr 2021
    Detroit Metropolitan Area
    - Led cross-functional team to define business requirements including product performance analytics for mobile app redesign to increase user engagement - Collaborated with UX designer to create wireframes and mobile onboarding UX increasing customer value perception and paid customer conversion rate- Created and communicated product roadmap including product vision and strategy for Remote Digital Services catering to 9M+ customers while improving team alignment- Interviewed customers and worked with Marketing to conduct customer surveys leading to pain points identification and new features definition to raise customer satisfaction
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  • General Motors
    Senior Program Manager
    General Motors Oct 2016 - Mar 2020
    Greater Detroit Area
    PROJECT MANAGEMENTI managed feature rollout schedules and tasks to meet program timeline for Over-The-Airupdate in new products to offer great convenience, customer experience and savings while updating vehicle softwareCROSS-FUNCTIONAL LEADERSHIP I coordinated cross-functional engineering teams to develop new global products by fostering collaboration and team building, leading to 100% on-time delivery and 97% quality goals achievedPRIORITIZATIONI prioritized and negotiated product launch backlogs and issues with functional teams and executive level steering committee, leading to allocation resources to comply with program schedule
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  • Bridgestone Americas
    Mba Consultant
    Bridgestone Americas Jan 2019 - Apr 2019
    Greater Nashville Area, Tn
    MARKET RESEARCHI performed market assessment of commercial Emergency Roadside Service allowingidentification of strengths, weaknesses and opportunities to adjust targeting and positioningBUSINESS DEVELOPMENT, MARKETINGI created business development plan including go-to-market strategy for business unit based oncurrent data and additional service offerings to increase market share by estimated 25%
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  • Bosch North America
    Project Manager
    Bosch North America Sep 2013 - Sep 2016
    Greater Detroit Area
    PRODUCT LAUNCHI planned and executed software development activities to meet project timeline and qualitygoals for $2M+ project, leading to 96% on time delivery and first pass yieldCROSS-FUNCTIONAL LEADERSHIPI spearheaded a cross-functional team of 13+ engineers in global R&D sites to develop softwarefor new airbag generation for Ford, achieving on time release for customer milestones
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  • Robert Bosch Gmbh
    System Software Engineer
    Robert Bosch Gmbh Nov 2010 - Aug 2013
    Stuttgart Area, Germany
    LEADERSHIPI supervised a team of 4 engineers to perform software validation, leading to improved software quality and product defect reduction by 23%PRODUCT DESIGNI analyzed performance data for different braking scenario on BMW 5-series and X5 to enhancecomfort and braking performance, specifically in mixed surfaces
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  • Robert Bosch Gmbh
    Project Engineer
    Robert Bosch Gmbh Jul 2006 - Nov 2010
    Stuttgart Area, Germany
    PRODUCT DEVELOPMENTI led complete software development for vehicle communication network on a $500K+ projectto meet system specification leading to customer satisfaction and new project acquisitionOPTIMIZATIONI administered common software architecture for different products, reducing defects by over30% and expanding reusability
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Stephane Kamdoum, Pmp®, Mba Education Details

Frequently Asked Questions about Stephane Kamdoum, Pmp®, Mba

What company does Stephane Kamdoum, Pmp®, Mba work for?

Stephane Kamdoum, Pmp®, Mba works for Microsoft

What is Stephane Kamdoum, Pmp®, Mba's role at the current company?

Stephane Kamdoum, Pmp®, Mba's current role is Product @ Microsoft Azure CXP.

What is Stephane Kamdoum, Pmp®, Mba's email address?

Stephane Kamdoum, Pmp®, Mba's email address is sk****@****oft.com

What schools did Stephane Kamdoum, Pmp®, Mba attend?

Stephane Kamdoum, Pmp®, Mba attended University Of Kaiserslautern, University Of Michigan - Stephen M. Ross School Of Business.

Who are Stephane Kamdoum, Pmp®, Mba's colleagues?

Stephane Kamdoum, Pmp®, Mba's colleagues are Vik Gaur, Atanu Chowdhury, Damola ‘d’ O., Shelly Tang, Gurkirat Bhangu, Lalithapadma Kalthuri, Werdna Boltav.

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