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Stéphane La Email & Phone Number
Senior Customer Success Manager
at
Braze
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Success Manager
Location
Greater Paris Metropolitan Region, France, France
Company size
Who is Stéphane La? Overview
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Quick answer
Stéphane La is listed as Senior Customer Success Manager at Braze, a company with 2107 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a matched LinkedIn profile for Stéphane La.
Stéphane La previously worked as Enterprise Customer Success Manager at Braze and Customer Success Manager at Paypal. Stéphane La holds Master'S Degree, Graduate School Of Engineering from Ecole Nationale Supérieure Des Mines De Douai.
Company email context
Email format at Braze
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Braze
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Profile bio
About Stéphane La
Stéphane La is a Senior Customer Success Manager at Braze. They is proficient in Mandarin and English (TOEIC : 940). Colleagues describe them as "I had the privilege of working with Stéphane who is result oriented, responsible and a very serious team player. He is always ready to put all his energy and time to get the job done. He was well respected in our department and everyone enjoyed working with him. He learns quickly and I would have no hesitation in working with Stéphane again in the future, he is a great asset to any company."
Current workplace
Stéphane La's current company
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Braze
10 roles
Stéphane La work experience
A career timeline built from the work history available for this profile.
Enterprise Customer Success Manager
Current- Managing a $3.5M+ ARR book of Braze’s top Enterprise clients, spanning industries such as Media & Telecommunications, Medtech and E-commerce- Delivering strategic guidance through Quarterly Business Reviews- Analyzing use cases and recommending best practices to optimize product usage and ROI (stakeholders ranging from CRM Analysts to CMOs)- Mentoring.
Oct 2022 - Present
Customer Success Manager
- Managed a $2M+ ARR portfolio of 30 accounts in Enterprise and Mid-Market segment- Built and maintained strong relationships with key stakeholders and C-level executives- Ensured the best merchant experience by providing a consultative and data-driven approach- Identified and grew opportunities with a focus on cross-functional collaboration
Sep 2021 - Oct 2022
Customer Success Manager
- Managed a $1M+ ARR portfolio of 30 accounts in Enterprise and Mid-Market segment- Provided all necessary consulting and account management to help deliver the most value- Organized Quarterly Business Reviews, analytical reviews and workshops- Key skills in client relationship management, business development and process improvement
Feb 2019 - Jun 2021
Customer Success Manager
- Managed and nurtured a portfolio of 100+ SMB customers - Produced scalable training content for the onboarding process- Prevented and minimized churn and contraction - Contributed to roadmap prioritization by collecting clients feedback to the Product team
May 2017 - Dec 2018
Technical Support Engineer
- Ensured the highest quality of technical support in French and English via phone and email- Identified, analyzed and solved software and hardware issues- Gathered, documented and logged information in CRM tools and systems- Took the ownership of open issues with the Engineering team
Feb 2016 - Apr 2017
Application Engineer
- Coordinated projects to launch hardware and software solutions - Provided internal and external support as the main referent of a range of products- Gave trainings to technicians and users
Nov 2014 - Jan 2016
Final-Year Internship
- Conducted cable condition analysis to identify possible failures- Wrote a technical note to summarize each study- Defined preventive maintenance to implement
May 2013 - Nov 2013
Assistant Engineer Intern
Icono, Design Consultancy
- Developed a child-friendly latrine for disaster situations with NGOs support- Defined the product specifications and designed prototypes using Solidworks - Selected appropriate materials and manufacturing processes
May 2012 - Aug 2012
Corporate Internship
- Performed calculations to approve machinery attachments (Excel)- Determined the feasibility of specific modifications to meet customer expectations
May 2011 - Aug 2011
1 education record
Stéphane La education
-
Ecole Nationale Supérieure Des Mines De Douai
FAQ
Frequently asked questions about Stéphane La
Quick answers generated from the profile data available on this page.
What company does Stéphane La work for?
Stéphane La works for Braze.
What is Stéphane La's role at Braze?
Stéphane La is listed as Senior Customer Success Manager at Braze.
Where is Stéphane La based?
Stéphane La is based in Greater Paris Metropolitan Region, France, France while working with Braze.
What companies has Stéphane La worked for?
Stéphane La has worked for Braze, Paypal, Gocardless, Teamleader France, and Sonos, Inc..
How can I contact Stéphane La?
You can use AeroLeads to view verified contact signals for Stéphane La at Braze, including work email, phone, and LinkedIn data when available.
What schools did Stéphane La attend?
Stéphane La holds Master'S Degree, Graduate School Of Engineering from Ecole Nationale Supérieure Des Mines De Douai.
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