 Function: Service Desk . Level 1, Level 2 support Technician Hardware and Software Troubleshooting. Windows 7, 10, Win 2016 server and Mac support VM installation and support with VMWARE RF Scanner configuration and deployment for Ecommerce. Registering iPhone devices with Mobile Iron and AppleDep. RSA token deployment, IP Phone setup with Mitel. Approving and deploying Windows updates.  Wi Fi Setup with Aruba Access points Image maintenance and deployment of Windows 10. Hardware and Software inventory of company devices. End user support either by phone or in person. After hours support. RF Scanner configuration and deployment