Stéphane Ponceau Email & Phone Number

London, England Metropolitan Area

London, United Kingdom

Learn more about of translation solutions at https://www.brighterm.com/

London, United Kingdom

Headed the Project Management team for the Geotext London office. Led a team of Project Managers in ensuring successful and timely completion of all translation projects for Legal & Financial firms, with the highest level of performance in terms of efficiency, quality and customer satisfaction.

Team duties included recruitment and training project managers in processes and CAT tools such as SDL Trados, implementation of performance frameworks, conduction of performance reviews, coaching and quality control. Additionally worked closely with the Sales team to improve and achieve revenue optimisation per project.

Senior Project Management duties included liaising with top- rated translators worldwide to assign projects in main and niche languages; maintaining solid relationships while achieving the best possible rates for revenue. Following up on timelines and workload allocation, ensuring proof-reading and collating of documents, supervising quality, meeting deadlines and delivering world-class finished projects to major firms.

Regularly liaised with Head office to deliver team performance reports and updates, followed up on improvement measures, suggested process improvements and maintained a count and ranking of revenue per project per team member summarised in monthly basis.

Utilised main software and tools such as TRADOS and secured connection tools such as VPN, FTP secured sites, etc.

London, United Kingdom

Today Translations is a global translations services agency, headquartered in the City of London. .Preferred supplier for FTSE 250, NASDAQ and NIKKEI listed firms.

Primary duties included looking after every step of the translation project such as reviewing and assessing needs of the project, finding and allocating appropriate translators and negotiating rates, care of clients’ accounts; proof reading and quality assurance of translated work, assessing and costing orders; issuing and following quotations; liaising with suppliers; following deadlines and informing clients and managers of any obstacles, and other project management duties as required. Additional ad-hoc administration duties.

London, United Kingdom

A well-known Japanese gaming software company with a large international trajectory. Reporting to the foreign-language department team leader, duties include the translating of the original software to European languages and the careful revising of said software in multiple platforms to detect errors and misspellings, and functionality faults. Also the writing and submitting of reports and other administrative duties as required.

London, United Kingdom

A 4**** hotel part of large hospitality corporation head-quartered in Spain with international presence. Reporting to the F.O. Manager, duties included assisting in the entrance/ exit of guests, managing SIHOT reservations software, cash handling & reconciling, multilingual customer services & correspondence.

London, United Kingdom

Spanish Certificate

Education record