Managed new indemnity loss claims. Duties included investigation; coverage determination; medical care management; assessment of compensation benefits; calculation and negotiation of settlements; communication with claimants, insureds, medical providers, attorneys, and, brokers; presentation of claim reviews.

Managed 125 new indemnity loss claims. Duties included investigation; coverage determination; medical care management; assessment of compensation benefits; calculation and negotiation of settlements; communication with claimants, insureds, medical providers, attorneys, and, brokers; presentation of claim reviews.

Managed 145 new indemnity loss claims. Duties included investigation; coverage determination; medical care management; assessment of compensation benefits; calculation and negotiation of settlements; communication with claimants, insureds, medical providers, attorneys, and, brokers; presentation of claim reviews.

Individual and group pet health insurance sales. Duties included customer service; policy coverage and benefits review; applicant qualification approval; underwriting collaboration.

End-of-lease auto sales/lease extension. Duties included restructuring and negotiating leases/loans for customers/dealers; credit analysis; warranty package sales.

Contracts Manager, February 1998-March 1999 • Developed entire client base; made daily sales calls on businesses; negotiated bill rates with clients; ensured continued client satisfaction; supervised and motivated Recruiters; produced weekly sales reportsRecruiter, April 1997-February 1998• Located, interviewed, evaluated, and maintained relationships with contract employees for job placement; provided support to Contracts Managers; worked under severe time constraints

Developed entire full-capacity hockey league client base; created marketing strategy/organizational structure; directed allocation of funds for operations; maintained inventory; supervised/scheduled staff, officials, coaches, and ice time; provided hockey/skating instruction