Stéphane Guerin Email & Phone Number

Levallois-Perret, Île-De-France, France

Plaisir, France

Creation of the company SETIGFOOD in order to manage in Franchise the Spanish concept "Cañas Y Tapas". Leader on the Iberian catering market in France, this innovative concept brings a Modern and industrial experience of Iberian catering. - Source a location, follow-up of work and selection of equipment. - Develop the business plan, commercial strategy - Recruit, train and lead a team of 23 people, - Select local suppliers and negotiate service contracts. Achievements: - Development of the Marketing strategy, product positioning and the new restaurant menu in partnership with the franchisor. - Develop the Take Away range for the brand and definition of packaging and pricing.

Cergy, France

From October 1st 2017 Euro Garages Ltd and EFR Group joined forces and are operating under the new name: EG Group.EG Group is one of Europe’s leading independent retailers with an established pedigree of delivering a world class forecourt, convenience and food-to-go offer. We own and operate more than 2.600 sites in 6 countries: UK, France, The Netherlands, Italy, Belgium and Luxembourg.

Cercy, France

EFR Group (European Forecourt Retail Group) services about 1,100 fuel stations & convenience stores in France and the Benelux countries. With a focus on caring for the needs of people on the road, EFR Group is offering the best brands and solutions to their customers. In each of these markets, we are a major player, operating under strong brands such as Texaco and Firezone in the Benelux and BP and Esso Express in France.

Paris Area, France

With an experience of 5 years in the UK, it was only natural that I have to take up the challenge in France by taking the direction of IKEA Food and responsibility for 30 stores.► Enhanced the visitors shopping experience by offering quality food in pleasant surroundings at competitive prices.Enhance the visitors shopping experience by offering quality food in pleasant surroundings at competitive prices.► Created vitality in the store and IKEA Food Services by actively participating in store events and reinforcing our Swedish identity.► Provided visitors with a positive shopping experience by ensuring that Customer Service standards are met or exceeded.► Used the Customer Satisfaction Index as a method to benchmark and improve the execution of our service standards in IKEA Food Services.► Secured the competence development of IKEA Food Service Co-workers.► Established financial goals, optimise sales and ensure the profitability and efficiency of the IKEA Food Services.-► Created an annual action plan to carry out business plan and commercial priorities.► Attracted, developed and inspired our Co-workers through the realization of our Human Resource Idea.► Created an environment where the IKEA culture is a strong and living reality which embraces the diversity of our customers and Co-workers.► Assumed responsibilities for projects, buildings and tasks as they occur.Skills: Business plan | Profit & Loss | Budget | Expansion planning | Commercial Strategy | Pricing | Margin optimisation | Food quality | Team building | Competitor monitoring | Food safety.

London, Royaume-Uni

Having spent over 15 years in operation, I had the opportunity to take responsibility for the country and 19 stores. My first mission was to unite all food managers on a project and a common vision: Customer come first ... "Be my guest."► Created vitality in the store and IKEA Food Services by actively participating in store events and reinforcing our Swedish identity.► Used the Customer Satisfaction Index as a method to benchmark and improve the execution of our service standards in IKEA Food Services.► Secured the competence development of IKEA Food Service Co-workers.► Established financial goals, optimise sales and ensure the profitability and efficiency of the IKEA Food Services.► Created an annual action plan to carry out business plan and commercial priorities.Skills: Business plan | Profit & Loss | Budget | Expansion planning | Commercial strategy | Pricing | Margin Optimisation | Food quality |Team building | Competitor monitoring | Food safety.

Croydon Store, United Kingdom

Real challenge, this experience allowed me to improve my leadership of a strong team of over 100 employees and managing a business with high volumes of over EUR 10 million.► Defined the business strategy of Food (Restaurant / Swedish Food Market / Bistro / Staff Resto )► Elaborated budget► Supported the business strategy ► Set pricing► Established competitor monitoring► Secured food safety► Recruited, trained and followed teamSkills: Business plan | Profit & Loss | Budget | Expansion planning | Commercial strategy | Pricing | Margin Optimisation | Food quality |Team building | Competitor monitoring | Food safety.

Vitrolles, France

By joining the IKEA store Vitrolles, I took the responsibility of a profit center with very high added value for the customer as well as a powerful marketing tool to drive traffic in-store experience, customer loyalty and strengthen quality / price perception.Active member of the steering group, I attended enhance store operations.► Defined the business strategy of Food (Restaurant / Swedish Food Market / Bistro / Staff Resto )► Elaborated budget► Supported the business strategy ► Set pricing► Established competitor monitoring► Secured food safety► Recruited, trained and followed teamSkills: Business plan | Profit & Loss, Budget | Expansion planning | Commercial strategy | Pricing | Margin Optimisation | Food quality | Team building | Competitor monitoring | Food safety.

Successful development of a new and exciting retail food outlet in St Egreve, France► Defined the commercial offer and product mix ► Benchmark and negotiated with suppliers and local partners ► Created tools for KPI’s ► Hired and trained the management team and ► Elaborated a marketing strategy.

Région De Grenoble, France

Led the management and co-worker teams in achieving the set objectives of the business and the development of policy of the restaurant and the Concept ► Ensured compliance and the implementation of the various procedures of the group► Delivered reasonable profitable result ► Developped commercial strategies, secured high food quality► Secured Health and food safety practices

Assisted the manager in all his functions and ensured compliance during his absenceP&L focus, food safety, staff development, High food quality.

Bts Gestion Mercatique, Hôtellerie / Restauration

Degree, Hotel Management And Marketing