Stéphane Lopez Email & Phone Number

Doha, Qatar

Doha, Qatar

Nairobi - Kenya

Nairobi

In charge with my team of all Inflight departments for NAS SERVAIR NBO (550 team members) :- Customer support- Logistics- Bond and dry stores- Equipment & washup- Common assembly

Abu Dhabi

New chapter ! New challenges ! New Teams ! Ready !Managing 24/7 cabin interior shop operations (approx. 500 visits / months) + technical laundry ops (200 flights / day)Developing new in-house capabilitiesInterface with Part 21 & 145 / QA / HSE / Customer Support / Fleet development / Finance / HR / Heavy, Light & Line technical teams / Procurement / Stores etc..BC building & implementation

Abu Dhabi

Managing all cabin cleaning operations for AUH hub / EY fleet and Partners (Line, Light and Heavy, 24/7 ops, 160 flights/day, 900 staff)Managing all aircraft fumigation ops for AUH hub / EY fleet and Partners (Line, Light and Heavy, 24/7 ops, 80 aircraft, 15 staff)Managing all laundry services for EY fleet (Line, Light and Heavy, 80 staff)EY key contact for EY partners at AUH hub + outstationsInterface with Airport Authorities and other stakeholders ( Safety, Airport, Customs, Guest Experience, IFE, account etc...)Working documents + SOP + Business Case + KPI implementation + Cost control + Business development + Project management

Abu Dhabi

Aircraft cleaning services and Cabin dressing24/7 operations100 flights / dayMore than 400 staff managedOperations, HR and financial overall managementQuality implementationSOP manualCustomers relationship

24/7 dispatching departmentLinen production departmentCustomers relationships Department (Foreign Airlines and AF relations)Purchases and general storage departmentOrdering department and productivity follow upBuilding maintenance departmentVehicles maintenance departmentProjects follow up

Daily activity and staff management,(Catering, cabin cleaning)• Direct pricing negotiations with customers and in charge of customer specifications (4 airlines),• In charge of all employees yearly trainings,

Daily activity and staff management,(Catering, cabin cleaning, airport canteens and bars, 01 French gastronomic restaurant),(Catering production: 4,000 meals per day / 200 employees / 05 service managers report directly to me),• Direct pricing negotiations with customers and in charge of customer specifications (4 airlines),• Participation to menu changes with the Chef for the French gastronomic restaurant,• In charge of all employees yearly trainings,• Quality implementation (ISO 9001) in collaboration with the Quality Manager.

Daily activity and staff management ,(3,000 meals per day / 150 employees / 03 service managers report directly to me),• Direct pricing negotiations with customers (6 airlines, hospital and army) and in charge of customer specifications),• Quality and cleaning procedure implementation (HACCP),• Cabin cleaning management.

· In charge of the deployment of a brand new air catering center,· Negotiations with suppliers, contractors and local administrations,· Training of new employees (cabin cleaning, catering, hygiene etc..).

Production and assembly line follow-up, (2,000 meals per day / 100 employees / 03 service managers report directly to me),• In charge of all HR and administrative tasks (payroll, invoicing),• Implementation of industrial quality and hygiene procedures (HACCP),• Cabin cleaning management.

· Production line daily management and follow-up (40,000 meals per day, 80 employees by shift),· Administrative re-organization of the department (350 employees, set up of weekly and monthly schedules).

· Airline representative (Air Canada, Yemenia) and goods management (inventories, goods purchasing),· In charge of customer specifications (weight control, quality control following airline specifications),· Main contact with crewmembers and ground staff.

Master Degree Of Logistics, Logistics, Materials, And Supply Chain Management

Education record

Officer Cadet for a Five Stars General

Master, Management, Logistics And Transportation

Bachelor, Economic Sciences

Master, Logistics