Developed and implemented religious education and community service projects.Assisted with teaching the Confirmation curriculum for the middle school group.Conducted outreach to other youth ministry groups and organizing inter-denominational religious education events.Chaperoned and provided support for youth retreats.Provided support for various events.

Recruited and trained 25 volunteers per grant year for the Housing Discrimination Testing Program using various media and community outreach methods.Managed volunteers, which entailed training volunteers, scheduling shifts, and reimbursing volunteers.Answered the phone and assisted with walk-in clients.Conducted and analyzed housing discrimination tests. This involved scheduling volunteers, selecting a test site, assigning a test number, entering the test site into the database, writing profiles and drafting instructions, preparing the documents to be completed by the volunteers, briefing and debriefing the volunteers, reviewing the documents once they are completed by the volunteers, and then following up with the volunteers if corrections were necessary.Drafted reports and summaries of the housing discrimination tests using institutionally ascribed methods, which required a strong attention to details, excellent critical thinking skills, and volunteer followup. Planned and executed a fundraising effort that raised over $600 for the agency. Assisted with client intake, which entailed working with a diverse population, and involved scheduling appointments; assisting with completing the necessary paperwork for filing a housing discrimination complaint; referring clients to other pertinent agencies.

Received and responded to classroom trouble calls and assigned the appropriate technician.Converted inquiries into tracking system orders..Used problem solving skills to help clients trouble-shoot classroom technology problems.Scheduled classroom equipment check-outs.Received payments using Quickbooks.Administered the front desk.

Answered the phone and responded to walk-in client inquiries regarding WebCampus.Managed the Instructional Lab, which was a software lab for professors, which consisted of about 20 computers and a SmartBoard and entailed installing and updating software on each computer, with frequent checks on the performance of each computer.Trained professors and other staff members on how to use the software in the Instructional Design lab.Produced tutorial videos on how to use WebCampus features for professors and students.Developed other training materials for Raptivity, Smartboard, and DragonSpeak.