Stephanie A. Email and Phone Number

. Created an outstanding client experience following strict guidelines to ensure luxurious experience which resulted in long term relationships, excellent reviews and closing deals.. Managed client information to facilitate transactions and drive smooth sales closing.. Managed follow ups and thank you emails that resulted in sales, feedback and returning clientele.. Met and surpassed sales goals by meeting with management to reviews KPIs and clienteling.. Worked with managers and team members to ensure the store is at all times clean and attractive to meet and maintain company standards.

. Set clear expectations and helped team member pursue optimal paths for achieving each sales target.. Conducted weekly trainings to keep team members knowledgeable on brands that were hosted in the store which resulted in multiple UPT's.. Provided feedback to the on areas that helped improved sales, customer experience and support.. Lead and executed events with the events/marketing team that brought exposure to the store and brands within the store.. Conducted research and reviewed findings to solve customer issues.

. Manage entire shopping experience for client, putting together outfits and providing personalized style tips.. Market other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.. Create mood boards by researching current fashion trends and competitor activity.. Create unique outfit designs that wowed clients and boosted sales $3000 on average per transaction.

. Focused on improving the customer experience within the store which resulted in 5 star reviews which maintained company reputation.. Maintained knowledge of company products and services to promptly resolve complaints and concerns.. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions along with following up which maintained relationships.. Welcomed visitors, answered phone calls and responded to online customer inquiries through specific guideline.

. Effectively captured the clients visions in photos accurately and achieved what the client wanted to communicate.. Met customer needs and accomplished creative visions by overseeing strategic, focused campaigns and used adobe programs to edit photos.. Planned album photo sessions, including selecting photographers, stylists and hair and makeup artists.

. Assisted with magazine photo shoots, fashion shows, and the launching of new designs and concepts.. Worked with designers, tailors, models, photographers, hair and makeup artists, retailers, members of the media, publicists, celebrities and public figures.. Assisted with entire shopping experience for client, putting together outfits and provided personalized style tips.