Achievements:2022 increased combined metric performance by 27% and ended the year with the top six territory in the country.2021 combined metrics performance increased by 15%.Responsibilities:Promote and increase OnStar product awareness through sales of the product by engaging in meetings and trainings with General Manager, Sales Manager and Consultants at dealerships. Utilize analytical skills to create, track and evaluate reporting to identify under-performing dealers and develop specific training to improve performance.Maintain continual communication with twenty dealerships in my area to ensure management is aware of key business metrics to improve revenue.Communicate to dealer and consumer groups through sales meetings and trainings on all products.

Responsibilities: - Executes an effective hiring and on-boarding process for hourly associates and managers utilizing brand endorsed recruitment tools and platforms. - Educates all hourly and management members on the various types of benefits available to them, as well as answering any questions or concerns they may encounter. - Confirm all hourly associates time is captured to run the weekly payroll.- Manages a team of seven sales managers, ten business manager and 175 associates spanning 12 departments at a $47 million Dillard’s store.- Provides daily communication to all hourly associates and managers to identify areas of service and operational improvement. Partners with managers to develop corrective action plans.- Executes unique and individual recognition programs for associates and managers to celebrate our stores successes and provide forward momentum to the team’s growth and development.Achievements: - Most improvement in Credit Penetration May and August 2018- Decreased turnover for the first half of 2018 by 12%

- Managed and trained 20 managers within the South and Central Dillard’s store region.- Created and provided training materials for management staff; formulating a plan for their individual position and how to grow their business.- Designed collateral for various store events; both individual and regional.- Generated bi-weekly individual reports for each department manager detailing progress of sales and commissions.- Maintained and worked to increase a $50 million sales region.- Analyzed each stores daily business, monitored inventory stock levels to gain knowledge and assisted in daily business growth.- Launched and promoted new brands to foster growth.- Recruited on a regional and district level at colleges and universities throughout South and Central Texas.- Interviewed recruits for placement in various entry level management or internship positions.

Accomplishments:- Sales increased by 35% after three months as shoe manager- Organized and facilitated various store and department events.- Met and planned with vendors and buyers to promote sales. - Trainer for the Summer 2016 Internship Program.- Recruited, interviewed and hired candidates for positions throughout store.- Lead Shoe University to all shoe associates in the region.

- Recruited, interviewed and hired interns for the Summer 2016 Internship Program.- Enhanced aesthetic appeal of displays to promote sales. - Planned and executed various fashion and vendor store events. - Organized training, seminar and workshop events for the South Texas Region. - Responsible for floor managers and associates to improve their areas to meet visual standards.

- Recruiter at college/university career fairs for internships and employment.- Presenter of retail knowledge to Fashion Merchandising students at Texas State University. - Responsible for reviewing candidate applications; follow through with reference 
checks and interviews. - Recruited, interviewed and hired interns for the Summer 2015 Internship Program. - Orchestrated eight fashion shows at department and store level. - Styled six fashion segments for SA Live. - Organized Fashion Week South Pre Show. - Increased contemporary department sales from 2013 to 2014 by 18.8% and 2014 to 2015 by 16.7% year to date. - Responsible for creating and managing a team of four members schedules to best accommodate business needs and personal requests.

- Organized seating floor charts.- Provided highest level of customer satisfaction with every meal experience.- Counted and balanced register daily.

- Compiled and executed cold call lists to network with employees.- Prepared and organized nine job fairs on campus.- Established connections with employers and Career Services for future networking opportunities.