Stephanie Ancheta Email & Phone Number

Drives sales growth through leading the sales floor, exemplifying excellent selling skills and personally selling to customers. Key Responsibilities:-Leads the sales floor and drives store results through the selling team-Executes short and long term strategies to drive store sales-Drives store sales and growth by personally selling to customers-Role models and coaches best-in-class selling behaviors-Displays expert product knowledge and helps grow associates’ product knowledge which in turn, enables high performance selling.-Assists in the observation and training of new associates, including mentoring and serving as a shadow partner.-Delivering top line sales results and growing the business through business insight to action-Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)

The Bra Fitting Specialist is an expert in bra product and fit – able to diagnose fit issues, sell bra wardrobes and deliver emotionally engaging customer experiences that ultimately grow total bra sales. while promoting an ‘I am Best at Bras’ culture by inspiring, supporting and mentoring peers.Key Responsibilities:-Drives bra sales and growth by personally selling to customers-Proactively engages with customers, reads cues and responds effectively-Moves with intention, connects with multiple customers and encourages them to try on product-Uses confident selling statements and is effective at overcoming customer objections-Demonstrates expert-level product and fit knowledge to diagnose fit issues and build bra wardrobes on the sales floor and/or fitting room-Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting-Creates an enthusiasm for Best at Bras strategies by inspiring, supporting and mentoring others’ bra behaviors-Uses and maintains the Bra Wardrobing Center to introduce customers to bras and follow up while they are in the fitting room-Takes initiative to understand the bra business and offers suggestions on how the store can drive bra growth-Participates in bra sales goal setting with manager and tracks individual and team performance towards the goal-Assists in training of new sales associates, serving as a shadow partner-Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed

Drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floor sets and/or cleaning. Serving the customer is always top priority regardless of work area. Key Responsibilities:-Driving top line store sales results and growing the business through action and productivity.-Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture.-Creating customer awareness of programs available to them, (i.e. Victoria’s Secret Angel Card, phone and email capture) to build customer loyalty, when applicable.-Setting personal goals and tracking individual and team performance to the goals.-Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures.-Taking initiative to recover and replenish merchandise, so it is available to sell for customers.

Supports and contributes to store productivity and profitability through customer service excellence, a consistent brand experience and the ability to build emotional connection, and loyalty, with the customer.Role and Responsibilities:-Models the Total Customer Experience in all customer interactions.-Consistently offers a Product Demo and shares a personal testimony as well as name exchange while building emotional connection.-Exhibits a high level of activity, passion and energy, while providing an expert level of product knowledge.-Able to transition customers to alternative fragrances and categories in order to build her personal and home fragrance wardrobe.-Demonstrates the ability to assist multiple customers through breakaways & audience selling during peak times.-Takes initiative to elevate personal knowledge of all product categories in current and future merchandise and maintains awareness of store promotions, pricing and special events.-Demonstrates knowledge and insight regarding inventory levels, customer feedback and product requests and can suggest alternate options.

Bachelor'S Degree, Sociology

Associate'S Degree, Sociology

General Studies