Memorize 30+ menu items along with an ever-changing daily special drink and food menu to relay to customers and answer any questions in a prompt manner. Quickly and efficiently multitask throughout the job while taking care of 20+ customers at once to ensure a special visit.

I had the opportunity to work with the VP of Sales Ops and the Channel and Alliance Sales team in order to help program Chorus software to improve sales productivity with competitor awareness, value propositions, use cases, and demos. During this internship, I watched and took notes on over 100+ hours of live sales calls. Near the end of my internship, I was given the responsibility to showcase the work I did over the summer to 35 full-time sales and marketing employees with a 15-minute presentation.

• Schedule staff hours and assign duties to 20+ employees.• Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.• Check with customers to ensure that they are enjoying their meals and take immediate action to correct any problems.

• Memorize 50+ menu items along with daily specials in order relay to the customers and answer any questions in a prompt order.• Memorize the ever-changing 30+ tapped beers, 15+ cocktails, and wines to get the patrons exactly what they want on the first try.

• Lead processing our big box store orders including BuyBuyBaby, Amazon, and ToysRUs. • Setting up fulfillment, shipping, and customer service for specialty orders that are placed through the baby division of the company.