Stephanie Augustine Email & Phone Number

Johannesburg, Mi, Us

Gaylord, Michigan, United States

- Create and manage the resort’s online handbook with standard procedures for every department and position- Revive and manage the resort membership program including creating policies, determining benefits, coordinating implementation with other sta and communication with current members- Leads annual planning on membership program, charity invitational sponsorship, endowed scholarship fund management and employee party prizes & gifts committee- Coordinate quarterly meetings for upper management including booking location, meals and communicating logistics- Coordinate manager meetings including booking location, organizing the presentation and communicating logistics- Coordinate travel for GM and Directors- Create VIP packages, internal amenity process and coordinate all VIP guests visits- Create newsletters and e-blasts using Revinate- Experience copywriting and proofreading of creative and business writings- Work with departments on completing their first year training plans for each position and documentation of processes- Go to person to facilitate task completion- Assist with employee housing including creation of house rules and tracking payment- Interim Marketing Manager for 3 months- Experience managing website and social media

- Provide individualized CliftonStrengths coaching to students in Perkins-funded Career & Technical Education Associate Degree programs- Meet with students to create plans to improve goal setting, study habits and discipline- Assist students with resume improvement, inserting CliftonStrengths into resumes and cover letters,assisting in coordinating job shadows, and helping students reach employment goals- Lead presentations on resume improvement to programs on campus- Since beginning role, there has been a 12% increase in Retention/Transfer and Placement and 21%increase in Postsecondary Credential completion in Perkins programs since 2019- Efficiently manage the Perkins CTE Grant including yearly program evaluation, equipment/fundingrequests, grant procedures, and yearly application- Meet and collaborate with 22 Perkins-programs individually to discuss each needs, what the studentsare learning and how Perkins funding can help program success.- Assist other departments with their campus events including the Career Fair in which I was the lead forthe Student Rec Center building containing 75 employers- Be a liaison between many parties including the State of Michigan, Associate Provost, Provost, theprograms on campus, other departments and students- As Special Populations Coordinator, develop methods to connect and work with students of SpecialPopulations (individuals with disabilities, students who are homeless, have children, previously were in foster care, out of workforce and have parents who are active duty) and provide them with resources and one-on-one assistance- Coordinate and speak at presentations on the Perkins CTE Grant and CliftonStrengths- Build and lead committees to work on different projects including how to improve our evaluationprocess, purchase request process, and data collection.

Big Rapids, Mi

Coordinate Ferris State University summer academic camps and large conferences (500+ attendees) for the Michigan Dept of Education procuring the venues, setting up registration, communicating with vendors and coordinating any event/camp needs.- Communicate with students daily via phone, email and Salesforce to assist in completing their application, connecting with their advisor and financial aid, and answering any questions related to Ferris State University.- Assist in the student admission process in the indexing college transcripts process for prospective student applications, analyzing the transcripts for accreditation and credit earned by the student, translating the data into the application in our database, placing holds when necessary and understanding the credentials for waiving admission requirements.- Perform the student employee hiring for the department and train and supervise them.- Collaborate with directors and staff from all statewide locations of Ferris State University and all onlineprograms on expense reporting matters and student enrollment.- Work directly with a vendor to handle all office supplies and clothing orders.- Reconcile expense reports and requests submitted by employees within the department throughConcur software.- Assist in the revision of the travel reimbursement policy for the department ensuring it both matchedIRS guidelines and was budget-conscious.

Traverse City, Mi

- Establish Outgoing Inspection Guidelines for the Shipping and Receiving Department to ensure the quality of the product is superb and headed to the correct destination.- Coordinate the supply chain management and material handling procedures - Direct and supervise 10-15 production employees.- Manage the inventory tracking for the company.- Create and track job profitability through a data collecting system- Implement a calendar showing due dates for all orders and reinvent the company job board to improve visual management for the workplace.- Assistant to the President.- Keep a backlog of customer orders and all deliveries for each month. - Handle the hiring process of employees

Traverse City, Mi

o Complete the billing for two companies underneath the Britten umbrella, Britten Tile and Britten Metalworks.o Work with company Presidents and General Managers to ensure everything is being billed correctly and inform them of their current monthly sales.o Complete month end procedures for each company generating a trial balance, analyzing statements and contact past due accountso Fill in for Accounts Receivable for Britten Inc. by posting 100-350 checks a day o Perform secretarial duties for both companies by answering the phone, greeting visitors, and keeping appropriate paper records o Utilize Great Plains Accounting Software

Kalkaska, Mi

o Complete Accounts Receivable duties for each of the seven locationso Utilize two different banking software, Encore and Spectrum, on a regular basis to monitor company financials and complete daily taskso Reconcile five company credit cardso Enter invoices, post invoice approvals for check runs and reconcile monthly statementso Scan and type up mechanic work orders to input into the Spectrum system to monitor equipment functionality

Greater Grand Rapids, Michigan Area

o Plan Summer 2016 Sport Management Study Abroad tripKeep in contact with different companies in Ireland, Spain, & France to plan visits for the tripo Create social media pages for Sport Management at Davenport Universityo Perform and publish research for the Sport Management Department to find the correlation between the qualities of leaders and the qualities of coacheso Present the material at the Student Day of Research at Davenport University

Greater Grand Rapids, Michigan Area

o Hand write and label over 300 postcards to send to recruits weeklyo Send out emails through FrontRush to further engage recruitso Work with the team financials and record credit card reimbursements to manage the budgeto Speak with recruits at admissions and football events to inform them about the school offerings and answer questions

Greater Grand Rapids, Michigan Area

o Keep a log in Microsoft Excel of every guest and his/her room numbero Handout key cards to each guest o Give guideline speeches to large groups of guests o Work weekly desk shifts to be available to assist and answer questions for guestso Move furniture and make sure rooms are up to par before and after guests leaveo Hold the emergency phone once every two weeks and tend to the emergency if one were to occur

Greater Grand Rapids, Michigan Area

o Greet customers and assist them in finding their books or other supplieso Run the register and complete transactionso Mentor other student workers and assist them with any problemso Answer the phone and tend to customers with any questionso Keep track of inventory, restock the store and order new productso Create product displays for the windows and counters

Grand Rapids, Mi

o Greet students and faculty who enter the center and connect them with appropriate personnelo Answer the phone, transfer calls and provide answers to the caller’s questionso Complete office work such as create posters through Microsoft Office Suites for an event, approve postings to be posted around campus and type up Word documents for other office memberso Assist in the setup, running, and tear down of student life events such as "Stressbusters," pancake breakfasts and Photos with Santao Can type 67 wpm

Greater Grand Rapids, Michigan Area

o Created the position my freshman year of school o Created list of duties for future managers o Attend every practice and game and perform assigned dutieso Prepare the bench with supplies (stick tape, stick wax, screwdriver, water bottles, extra sticks) before the game, maintain supplies throughout the game, clean up and pack away materials after the gameo Perform minor equipment fixes (tape sticks, adjust equipment, replace screws in helmets) and wash jerseys weeklyo Assist injured players and help locate trainer for further treatmento Travel with the team and distribute hotel keys and meals to players

Master Of Business Administration - Mba, Accounting

Bachelor’S Degree, Business Administration And Management, General, 3.85

Activities and Societies: President's List Performing and publishing research for Sport Management Department Part of Sport Management.

Education record

Activities and Societies: Created Men's Hockey Team Manager position First Men's Hockey Team Manager and only female manager as of now.

High School, 3.97

Activities and Societies: Leader of first Youth Advisory Committee Received Business Student Award & Student of the Month Member.

High School, 3.97

Activities and Societies: Junior editor of the yearbook Member of the National Honor Society Leader of Freshman Five Orientation.