Stephanie Austin Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida, United States

I transcribe legal audio or video content into written documentation. I listen to recordings of court proceedings, interviews, legal consultations, and more and create accurate, typed versions of these documents. These transcriptions are used for official record-keeping, assisting attorneys in preparing for trials, and serving as written evidence in court.

My role consists of being a project leader across a wide range of initiatives and day-to-day agency efforts on behalf of our clients. I am responsible for ensuring all projects are completed on time, on budget, and within strategy while managing client expectations for quality and effectiveness. I support seven client teams by addressing daily account.

I am responsible for setting up and utilizing Story Cloud proprietary software and equipment to record and monitor depositions, hearings, Examination Under Oath, and client intake interviews for law firms/practices/courthouses. I oversee the recording process to ensure a clear audio recording is captured via Zoom, Microsoft Teams, and Cisco Webex platforms.

Jacksonville, Florida Area

I was responsible for providing customer care and services professionals to individuals navigating the Federal disability claims process. I reviewed, analyzed, and organized medical records, legal documents, and other evidence in brief and summary preparation. I managed attorney calendars, client schedules, case logs, intake logs, claim documentation.

Jacksonville, Florida Area

I managed credit card and Federal contract transactions of medical supplies orders to Veterans Hospitals, Military Medical Clinics, and other Federal medical centers with budgets up to $25,000. My responsibilities encompassed identifying, analyzing, and troubleshooting order issues for customers to include backlog issues, shipment delays, and suggesting.

Jacksonville, Florida

I was solely responsible for assisting the onsite Project Managers and Superintendents in the coordination of demolition activities regarding cost, schedule, document control, and meeting quality standards in all phases of the project. I created a document management system that allowed the home office located in a different state to access updates.

Jacksonville, Florida

I managed my daily assigned entry of multiple accounts and clients, supporting up to 20 investigators with estimated costs of accounts totaling up to $78,000. I was responsible for the beginning creation of new accounts, maintaining existing accounts, and closing out investigative accounts where needed. I communicated directly with potential new insurance.

Remote

I managed a disability claims department with two staff members. I reviewed, analyzed, and summarized the evidence supporting a client's claim for Federal disability. I liaised with Federal organizations, local and state agencies, and community resource departments on behalf of our clients. Using HIPAA-based practices, requested, obtained, and managed.

Jacksonville, Florida Area

• I prepared, reviewed, and followed procedural retention requirements of letters, memorandums, forms, reports, and other materials, drafted decisions, dismissals, and other correspondence from tape recordings and.
• Responsible for the training presentation on a new system and office procedures to team leaders and teams. I provided training to individuals and groups on processes, policies, and procedures. Conducted two live.

Associate Of Science (A.S.), Legal Assistant/Paralegal

Bachelor Of Arts - Ba, Criminal Justice

Certificate Of Completion, Human Resources Management/Personnel Administration, General

Onward to Opportunity in Partnership with Veterans Career Transition Program, Institute for Veterans and Military Families, Syracuse.

Certificate Of Completion, Project Management

Onward to Opportunity in Partnership with Veterans Career Transition Program, Institute for Veterans and Military Families, Syracuse.

Certificate, Medical/Clinical Assistant