Stephanie Bauer Email & Phone Number

Directly engaging with development teams, I guide the quality testing strategies that uphold the integrity of our software. This role centers on dynamic problem-solving and fostering an environment where knowledge-sharing and process enhancement are integral to our success. Proactive risk management and keen attention to detail underpin my approach to.

Eagan, Minnesota

Focused on thorough regression testing and sprint-based test planning, my role was pivotal in ensuring defect-free software releases. As a member of the Performance Committee, I concentrated on identifying and implementing performance improvements, contributing to the satisfaction of our client base.

Eagan, MN

Resolved training and technical issues through direct client interaction, ensuring customer satisfaction and robust software support. Actively contributed to the Product Committee and served as a Subject Matter Expert for Canadian clients, highlighting my ability to cater to diverse client needs with expert knowledge and tailored solutions.

Edina, MN

Supported professionals with compliance certification inquiries, efficiently managed Continuing Education Units, and played a key role in helping members maintain their certification status, reflecting my expertise in compliance and database management.

Handled a high volume of service emails, ensuring accurate and current member account information. Managed LinkedIn groups and social media presence, showcasing my capacity to maintain professional community engagement and communication.

Roseville, MN

Directed service desk operations with a focus on efficiency and superior customer service. Trained team members to uphold company policies, ensuring operational excellence and quality customer interactions.

Saint Paul, MN

Drove the organization’s communication strategy, significantly boosting its online presence. Managed key events and donor relations, fostering increased community support and successful fundraising activities.

Saint Paul, MN

Investigated the impact of social media on leadership within the nonprofit sector, presenting findings at industry conferences, demonstrating early analytical skills and the ability to contribute valuable insights to academic and professional audiences.

Greater Minneapolis-St. Paul Area