Stephanie Baurac Email & Phone Number

Arizona, United States

As Senior Administrative Assistant to the VP of Inside Sales, I manage schedules, host meetings, place orders, arrange travel, process expenses, create informational documents and marketing materials as needed, and prepare conference and meeting materials. Additionally, I act as the office coordinator for the Tucson location which entails managing building access, vendor communications, office supplies, and signage. My favorite duty is to facilitate employee engagement and host team-building activities and events such as trivia, murder mystery dinners, group hikes, etc.

Tucson, Arizona, United States

As the Assistant Director of Business Operations, I supported the Director with payroll, onboarding, training, document management, office management, scheduling, vendor communications, and any other administrative duties as needed. I also participated as a member of the management team to evaluate ongoing issues, provide strategic solutions, and implement new policies and procedures to address those issues. In addition, I regularly collaborated with the Accounting department to ensure Accounts Payable and Receivable goals were consistently met.

Michigan

In addition to daily office tasks such as answering phones and emails, ordering office supplies, and providing support to the director and assistant directors, I was part of a small team that processed and documented training courses that ranged from 8 to 80 hours with a wildly varying schedule. Processing any one course required accurate record keeping of confidential and sensitive student data, attendance, test scores, certifications, mileage reimbursements, and communications with various outside agencies depending on the training provided. Furthermore, I solely managed the Accounts Payable and Receivable department for this non-profit organization which included vendor account management, scanning and filing invoices, making and managing payments and reimbursement requests, vendor communications, accurate record keeping for financial statements and tax documents, and more.

Champaign, Illinois

I reviewed insurance claim information to ensure the accuracy of patient demographics, insurance policy information, and medical billing. I also interacted with patients and insurance carriers via phone, e-mail, and fax to resolve billing issues. Often, I developed standardized workflows to aid in the cross-training of employees. In addition, I managed the documentation and scheduling of tasks related to the receipt and forwarding of faxes.

Student Programs And Activities Office

Here, I provided excellent customer service by assisting organizations on campus with registration, room reservations, and financial obligations, as well as assisted students with copying, printing, and checking out equipment. Often, I handled daily clerical tasks such as answering phone calls, reporting vending machine problems, accepting completed forms, scanning and filing forms, and delivering mail. I also participated in the training of new employees in matters such as policies and regulations, quality customer service, and general office duties. I was responsible for keeping track of registered student organizations’ deposits which included regularly communicating with and instructing organization members about proper financial procedures.

Center For Parent-Child Studies

During my time as a research assistant, I conducted three-hour studies with fifth through seventh grade children and their mothers; this included distributing surveys, assigning and grading problem sets, observing mother-child interactions, and coding surveys and videos. Furthermore, it was my responsibility to recruit potential study participants, schedule participants, keep accurate confidential participant records, and organize office supplies and files.

Plainfield, Il

As my first job, Target taught me much about excellent customer service. I managed the fitting room and answered customer calls while restocking/organizing items on the sales floor. When necessary, I would also cashier at the front lanes.

Master Of Education (M.Ed.), Human Resources Development

Bachelor Of Science (Bs), Psychology

Activities and Societies: Sigma Kappa Sorority, Phi Eta Sigma Honor Society