• Manage the execution of multiple projects simultaneously.• Compile and provide program or initiative updates to manager, partners or leadership. • Development and launch of inclusion learning opportunities to employees and managers. • Development and launch of internal resources to support diversity and inclusion within teams.• Conduct data analysis to inform future strategy or next steps. • Strong written communication through formal written documents. • Develop trainings for recruiters, employees and interviewers to educate on unconscious bias and inclusive interviewing. • Develop and maintain diversity recruiting resources.• Co-led Amazon’s partnership with local coding academy for women and gender diverse individuals looking to transition into Software Development. Responsibilities included acting as main point of contact for Ada as well as interns, identifying intern managers, organizing and running events, onboarding new interns, conducting mid-program check ins and supporting hiring meetings. • Development and execution of recruiting strategies for Amazon’s participation in multiple diversity conferences. This includes managing pre and post sourcing process by identifying and organizing participating recruiters to develop a seamless and effective sourcing strategy. Ownership of coordination of attendee and recruiter booth schedules, hotel blocks, shipping and receiving of swag items and booth collateral. • Event development and organization including intake meeting with hosting team to set goals and develop event strategy. Conduct research of available venues taking location, cost, catering, layout and included services into consideration. Partner with the recruiting team to develop a candidate communication plan and overall recruiting strategy for each event. Select and manage internal speakers and partner to develop content and event agenda. Identify, organize and manage volunteers, vendors and speakers during the event.

Responsible for all logistics for the interview process including:• Coordinating and reserving interview locations and conference rooms• Scheduling phone screens between candidates and hiring managers • Scheduling a high volume of interviews with hiring managers• Corresponding with candidates via phone and email and coordinating their logistical needs with the availability of the interview team to ensure the candidate and customer have the most efficient, positive and enjoyable interview experience possible• Submit candidates for any needed travel requirements • Update candidate records using Amazon’s internal tracking system• Act as the point of contact for any questions or concerns candidates may have about the logistics or the interview process • Schedule post interview debriefs • Analyze and identify new ways to improve overall logistics and candidate and customer experience• Assist with other aspects of the recruiting process as needed

Reception• Coordination of appointments at three clinics with multiple doctors and audiologists• Assist in all patient customer service duties including checking patients in and answering phones • Communicate with peers via written correspondence to coordinate patient care for future appointments and needed medical care• Fax/file/send/update confidential medical records via electronic records systemCT Scan Authorizations and Benefits• Verify patient’s insurance eligibility and benefits• Inform patients of out of pocket expense estimates before medical services• Manage a report of eligibility and authorization status of all scansBilling• Reading/interpreting explanations of benefits and posting payments from insurance companies• Discussing benefits/balances with patients and assisting in the establishment of payment options• Calling insurance companies to reprocess incorrectly paid claims• Correcting claims and writing appeal letters to insurance companies• Managed a report of past due accounts for entire clinic by calling patients, requesting payments, and sending out delinquent letters