-Create and adapt business plan based on competition analysis, financial assessment, arising opportunities and goals. - Develop website and social media platforms to target new customers - Assessed client needs and current fitness levels to devise tailored plans, track results and adjust plans as necessary - developed key operational initiatives to drive and maintain substantial business growth

• Working with the leisure team and management to put plans in place to improve the running and quality of the gym space.• Reaching out to potential customers to come for a tour of the leisure centre • Creating a client base and making strategic plans for a number of weeks to train clients for results

-Boosted web traffic through strategic content marketing - Planned and scheduled niche-specific social media content, achieving an average 4% engagement rate, double to engagement prior to this. - Launched digital awareness campaign increase traffic and leads - Executed digital communications across multiple channels achieving consistent branding - Improved email marketing campaigns by enhancing deliverability for increased engagement.

• Managing clients marketing accounts for social media and working closely with PPC and SEO teams.• Contacting clients regularly to keep them up to date with their existing accounts• Contacting and bring in new clients to the business • Producing reports weekly using analytics to monitor success rates of accounts • Attending regular meetings with managers of other sectors to come up with new and creative ways in which all areas can improve to work together and improve customer satisfaction

• Maintaining health and safety standards in and around the gym • Assisting members with all queries• Carrying out induction for new members• Creating a customer base for regular reviews in the gym• Running exercise classes