● Managed a team of business coordinators/assistants in our main headquarters globally (NY, BE, LON, MAD) ● Oversaw process implementation and office management in global headquarters ● Organized and executed all global corporate events, conferences and meetings (e.g., Board meetings, Departmental Summits, Investor Retreats, Food Tastings, etc.) ● Drafted and sent internal communications from executive team to office and field● Liaised between Global CEO, CFO, COO and corporate office/field● Partnered with finance team to provide detailed analysis and forecasting of our T&E expenses● Managed corporate partnerships, CSR initiatives and employee engagement activities globally● Secured corporate apartments and negotiated hotel rates for large scale events ● Led corporate expense management and cost saving efforts through the implementation of various SOPs, such as an expense approval system, an office supply approval system and a travel management platform

● Liaised between the Global CEO, US CEO, and the rest of the office/field teams ● Drafted press releases, business communications, and speeches for Global CEO● Planned and executed events, meetings and conferences for leadership team, including AV arrangements, catering, attendee lists, etc● Communicated with potential franchisees, investors, and business partners to set up meetings and gauge interest ● Produced a quarterly Board presentation highlighting accomplishments and future growth strategies to be presented to the board of shareholders for US and Global CEOs ● Managed both personal and professional calendars, and scheduled extensive international travel for US and Global CEO for both work and personal lives

● Ensured success and proper execution of meetings/events within the company by liaising with the AV department for executives and other NBCU divisions, such as Bravo, Oxygen, Syfy, MSNBC, CNBC, Facilities, etc.● Acted as main point of contact for all clients connecting nationally and internationally with other NBCU locations in Miami, Universal City, Philadelphia, Chicago, Seattle, Detroit, Orlando Golf, Universal Parks, London, Paris, and Singapore● Created a daily meeting support schedule for the AV technician team and provided ongoing updates throughout the day ● Gathered data using Excel regarding reliability/availability of the conference rooms used daily for meetings and events ● Created a monthly PowerPoint for the O&TS President showcasing the department’s work and highlighting key metrics● Assisted AV director and manager with various administrative duties, i.e. calendar management, communications, and travel arrangements

- Assisted with registration and execution of the Outsourcing Automation and Innovation Seminar Series in August - Promoted the Business Process Outsourcing Innovations Conference (BPOIC) by sending out invitations, booking attendees, and following up on leads. - Contacted previous and potential sponsors of the event to elicit interest in sponsoring the BPOIC .

● Assisted executive team in preparing for public events, interviews and TV appearances ● Wrote and translated texts from French to English for executive team speeches, monthly statements, e-mails, articles● Contributed ideas for website content, office campaigns and events during weekly meetings● Produced a monthly newsletter detailing employee/company accomplishments, goals and events

 Translate various documents in French and English Update information, files and website Run tests on building estimation programs to verify their accuracy  Manage schedules, calendars and timesheets