Stephanie Bendickson Email & Phone Number

Vancouver, BC, CA

Richmond, British Columbia, Canada

Richmond

• Instruct on both business and airport operations topics.Business Courses:
• Aviation Finance
• Aviation Marketing
• Strategic Planning
• Project PlanningOperations Courses:
• Airports and Airside Operations

Vancouver, British Columbia, Canada

• Consultant to a variety of companies providing expertise in marketing, strategic planning, technical editing, research, document finalization and more. Key clients listed below.
• APS Aviation Inc. (2020-Present): Involved in finalization and publication of research and technical reports. Technical analyst for key research projects.
• Body & Soul Health and Fitness (2013-Present): Advisor to the CEO for strategic business decisions; mentor to the Marketing Manager for marketing initiatives.
• Fitness Industry Council of Canada (Nov 2020-Jan 2021): Development Manager for the BC Coalition, responsible for growing membership and creating key communications materials.
• SMS Aviation Safety Inc. (2006-2012): Technical editor and document finalization expert for a firm specializing in Safety Management Systems (SMS) and risk assessments for the transportation industry.
• Horizon Wind Inc. (2009-2010): Researcher for new wind energy projects: collected industry and economic information; conducted socio-economic impact assessments; wrote project reports to meet municipal, provincial and.

• Responsible for setting up key processes and leading key projects at this deicing service provider start-up in its first year of business.Key Processes/Projects:
• Project management system (Monday.com)
• Finance process (requests, POs, A/P, vendor management)
• CRM
• Internal communication sites (SharePoint)
• Proposals management and execution

Vancouver, British Columbia

• Responsible for all digital systems projects and products and for select aircraft ground icing research projects. Key Projects:
• Developed winter operations apps for multiple airlines – responsible for business development, product creation, team management and client management.
• Led a research project to determine operational guidance for deicing in extreme cold temperatures.

Vancouver, British Columbia, Canada

• Led scientific and market research projects: setting project objectives, preparing project plans, conducting research, analyzing results, making recommendations for application of findings, presenting findings at.
• Managed the exclusive international program for testing and certification of new aircraft deicing fluids.
• Created a segmentation of North American airports by weather, traffic and infrastructure level to assess the market potential for a new technology.
• Managed the publication of aircraft deicing guidance documents for Transport Canada and FAA.

Montreal, Quebec

Wrote project proposals and test plans; hired and managed research assistants and project consultants; conducted field research; analyzed complex data; wrote technical reports.

Vancouver, British Columbia

Developed and implemented all marketing plans and budgets; coordinated events, promotions and advertising campaigns; developed business plans for new services; produced quarterly newsletter; managed corporate image and media relations.

Surrey, British Columbia, Canada

Responsible for marketing activities for a 25-location restaurant franchise: developed system-wide and store-level marketing plans; managed department and program budgets; tracked program results; developed collateral materials; bought print and radio ad space and created ad content; managed customer loyalty program; maintained franchisee communications.

Bachelor Of Commerce (B.Com.), Marketing, Honours

Project Mangement

Certificate, Technical Writing

International Business (Exchange Program)

Provincial Instructor Diploma, Adult And Continuing Education And Teaching