Stephanie Bendickson Email & Phone Number

Vancouver, Bc, Ca

Richmond, British Columbia, Canada

Richmond

Instruct on both business and airport operations topics.Business Courses:• Aviation Finance• Aviation Marketing• Strategic Planning• Project PlanningOperations Courses:• Airports and Airside Operations• Ground Handling Procedures

Vancouver, British Columbia, Canada

Consultant to a variety of companies providing expertise in marketing, strategic planning, technical editing, research, document finalization and more. Key clients listed below.• APS Aviation Inc. (2020-Present): Involved in finalization and publication of research and technical reports. Technical analyst for key research projects.• Body & Soul Health and Fitness (2013-Present): Advisor to the CEO for strategic business decisions; mentor to the Marketing Manager for marketing initiatives. • Fitness Industry Council of Canada (Nov 2020-Jan 2021): Development Manager for the BC Coalition, responsible for growing membership and creating key communications materials.• SMS Aviation Safety Inc. (2006-2012): Technical editor and document finalization expert for a firm specializing in Safety Management Systems (SMS) and risk assessments for the transportation industry.• Horizon Wind Inc. (2009-2010): Researcher for new wind energy projects: collected industry and economic information; conducted socio-economic impact assessments; wrote project reports to meet municipal, provincial and federal wind farm assessment requirements.

Responsible for setting up key processes and leading key projects at this deicing service provider start-up in its first year of business.Key Processes/Projects:• Project management system (Monday.com)• Finance process (requests, POs, A/P, vendor management)• CRM• Internal communication sites (SharePoint)• Proposals management and execution• Online presence (website, social media, blog) and corporate image

Vancouver, British Columbia

Responsible for all digital systems projects and products and for select aircraft ground icing research projects. Key Projects:• Developed winter operations apps for multiple airlines – responsible for business development, product creation, team management and client management.• Led a research project to determine operational guidance for deicing in extreme cold temperatures.

Vancouver, British Columbia, Canada

Led scientific and market research projects: setting project objectives, preparing project plans, conducting research, analyzing results, making recommendations for application of findings, presenting findings at international conferences. Acted as a liaison between industry and regulators to expand winter operational opportunities while maintaining current safety standards.Key Projects: • Managed the exclusive international program for testing and certification of new aircraft deicing fluids.• Created a segmentation of North American airports by weather, traffic and infrastructure level to assess the market potential for a new technology.• Managed the publication of aircraft deicing guidance documents for Transport Canada and FAA.

Montreal, Quebec

Wrote project proposals and test plans; hired and managed research assistants and project consultants; conducted field research; analyzed complex data; wrote technical reports.

Vancouver, British Columbia

Developed and implemented all marketing plans and budgets; coordinated events, promotions and advertising campaigns; developed business plans for new services; produced quarterly newsletter; managed corporate image and media relations.

Surrey, British Columbia, Canada

Responsible for marketing activities for a 25-location restaurant franchise: developed system-wide and store-level marketing plans; managed department and program budgets; tracked program results; developed collateral materials; bought print and radio ad space and created ad content; managed customer loyalty program; maintained franchisee communications; maintained customer and media relations; published monthly newsletter; analyzed market research.

Bachelor Of Commerce (B.Com.), Marketing, Honours

Project Mangement

Certificate, Technical Writing

International Business (Exchange Program)

Provincial Instructor Diploma, Adult And Continuing Education And Teaching