- Oversee the entire creative process from concept development to final product, ensuring every photoshoot reflects the client’s vision and my artistic style.- Develop and execute marketing strategies, including managing my website, SEO, and paid ad campaigns to reach new clients and grow my business.- Curate engaging content, manage social media platforms (Instagram, Facebook, etc.), and interact with followers to build a strong online presence and attract potential clients.- Handle all client communications, from initial inquiries to booking, ensuring excellent service and personalized experiences that meet their expectations.-Plan and coordinate photoshoots, managing timelines, locations, and logistics to ensure a smooth, enjoyable experience for clients.- Manage the financial side of the business, including invoicing, payment processing, budgeting, and tracking expenses to keep everything running smoothly.- Stay updated on the latest photography trends, techniques, and tools to continually improve my skills and offer the best to my clients.

· Manages community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing as demonstrated by business results.· Analyzes data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by work products.· Successfully resolves resident issues as demonstrated by past work experience.· Supervises and develops subordinates and provides feedback and coaching to subordinates that result in improved performance as demonstrated by work experience.· Manages contracts with third party service providers as demonstrated by previous work experience.

• Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals.• Lease apartment homes; manage and convert prospect leads into leases and follow-up with prospects.• Professionally present and educate residents and prospective residents on layout, amenities, design and features of the community and brand as well as the surrounding area/neighborhood; conduct tours as needed.• Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction.• Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer satisfaction within the community.• Support residents during the move-in process; assist with lease renewals, move-out processing and resident transfers.• Call or visit competitive market communities to update market survey and keep apprised of changing market conditions on a monthly basis.• Oversee the delivery of various resident-oriented services (e.g. package pick-up/delivery, community newsletter, parking passes, guest parking passes).• Plan and execute resident activities and events.• Follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing.

• Responsible for leases, customer service and vendors for 529 unit luxury high rise community• Address, investigate, and resolve tenant complaints and difficult situations• Oversee three leasing consultants and intern, delegating leads, emails and tasks• Generate weekly resident renewals based on keen competitive intelligence• Trainer and mentor to new hires and leasing consultants, recruitment presentation to UMass Real estate club• 2017 Semi-annual leasing leader with 121 leases & an average of 163% goal completion - Bronze Elite status

• 180 unit lease up community• Responsible for being the neighborhood knowledge expert and handling leasing activities• Understanding leasing and occupancy goals of the community• Manage Salesforce and MRI• Assist with move-ins, lease renewals and move-outs• Provided superior customer service to prospects, residents and vendors

• Event Intern position for fall 2013 semester (sole internship for Mullins Center, 3 credits)• Management and scheduling of 100+ event staff in support of diverse functions at Mullins Center, a 9,493-seat arena. • Assisting Event Manager with production advancement for upcoming shows• Booking function rooms/ created data sheets for setup

• Worked 5 individual projects in the Service Procurement & Design-to-Cost Organization.• Complied 100+ Supplier Risk Assessments for all Preferred Suppliers.• Sourced missing contracts or created new general agreement for Council H suppliers. • Completed 50+ scorecards for all Preferred Suppliers.• Assisted with the completion of Supplier Qualification Packages and follow-ups.• Created Monthly Newsletter, including written reports.• Filed and documented 30+ contracts into Repository and Database.

• Worked 6 individual projects in the Service Procurement & Design-to-Cost Organization.• Responsible for completion of 300+ diversity documentation for all contracts over $100,000. • Sourced missing contracts or created new general agreement for Council H suppliers. • Identified invoicing and system problems in SAP.• Researched potential suppliers meeting DBE certification completed and analyzed RPIs.• Provided event management support for North America Supplier Day Corporate Responsibility.• Created Supplier Profile matrix to compile data from diverse systems.