Stephanie Boyd Email & Phone Number

Process payroll, implement HR system (Paycom), administer benefits, set up automation systems, handle employee conflicts, onboard employees, off board employees, update and communicate procedures, update policy documents and employee handbook with the legal department, implement yearly review process, work for employees in multiple states, and work with leadership team to update hr department.

Laurel, Md

Process payroll and handle all payroll related tasks, all workman’s compensation issues, all benefits related tasks, and new hire paperwork. Assist with conducting interviews, handle all employee termination paperwork, handle accounting tasks, and handle all collections accounts. Assist with generating employees' schedules, finding coverage as needed, disciplining employees as needed, and providing employees with regular reviews. Communicate and work directly with practice manager to implement new policies and procedures, SOP’s, and employee training documentation. Assist with all client issues and concerns, including payment and customer service issues.

Laurel, Md

Responsibilities' included working, researching, and updating reports and charts daily. Communicated results of reports to management and other staff. Verified that official record retention policies were being followed. Performed Client Services tasks. Answered all incoming calls and contacted clients daily with status updates. Assisted at customer service as necessary.

Laurel, Md

Assisted customers by directing all incoming calls. Answered questions concerning service department operations and capabilities. Scheduledroutine service appointments.