Stephanie Brock Email & Phone Number

Boston, Ma, Us

Institute company improvements to structure including rebranding strategy, modification of roles, pay structures alteration, and changes to bid policy, revenue has amplified 25% YOY since start of changes in 2015.Develop long-range objectives for the local market targets while preparing and implementing strategic marketing campaigns, resulting in exceeding new business by 20% in first year and averaging 14% increase YOY.Identify opportunities to diversify account portfolio, including invention of focused campaign on emerging organizations and entrepreneurial communities, resulting in additional revenue of $3.375Mil in sales.Coach team members on strategy to grow account volume and strengthen team performance, contributing to 25% YOY revenue increase.Engage with local business community as public speaker in panels communicating on Women's Leadership and return to Office Strategies, speak in at least 4 events each year.

Boston, Ma, Us

Improved upon Agile and Scrum project management methodologies and directed 10-15 project managers in day–to–day functions, process improvement initiatives, sales strategies, and team building.Identified best practices through optimization of lean techniques and revamped pricing, scheduling practices, Scope of Work/Project Overview document, and process forms, resulting in 25% error reduction and 16% PM budget accuracy improvement.Introduced sales strategy within project management and operations that contributed to deal closings generating over $90Mil.Created key goals for PM Department and translated and adopted goals into procedures, all project managers increased gross margins and reached benchmarks in annual reviews.Initiated THINK methodology to generate quality leads and maximized customer experience through consistent delivery, augmented profitability by 2-5% margin points.

New York, Ny, Us

Boston, Ma, Us

Adelaide, Sa, Au

Heated Vinyasa Yoga

Heated Vinyasa Yoga - Baptiste influenced.

Salt Lake City, Utah, Us

Recruited after 6 months and promoted from PM Manager to Director of client services to manage cross–functional staff of +/- 45 employees and enhance sales strategies.Restructured client–facing services by redefining roles and enabling direct collaboration between support staff and sales representatives, decreased time to produce general quotes by 50% and decreased time on custom fabrication quotes by 25%.Established Key Performance Indicators (KPIs) and metrics to measure success, including speed to market quotes, submission volume, orders placed, error costs, sales satisfaction, and margin improvements for training, performance reviews and reporting.Increased billable services on installation drawings, site verification and supervisor services, amplifying revenue earnings.

Boston, Ma, Us

Charged with managing $5Mil budget, 15 staff members, and workforce planning.Liaised with Order Process Community of Practice (CoP) to promote LEAN process, identify improvement areas and best practices, documented, and published for more than 20 premier Steelcase Dealerships.Developed intelligent Design and Smartool software program as Steelcase Advisor Committee participant, reduced errors by 58% in first year of implementation.Led 5–10-member pilot team for initial utilization of client's Global Shared Services, augmented design time and delivered in house services to reduce on cost of labor in Malaysia and Mexico City.Composed 10+ operations manuals and standard books in support of customer requirements for Service Level Agreements.

Boston, Ma, Us

Managed more than 50 project team members in projects with budgets as high as $5Mil from inception through to completion, on–time and under–budget, across all vertical markets, including healthcare, corporate, and educational sectors.Directed furniture and architectural product projects in collaboration with contractors, regularly grew profit margin 2-5% by mitigating scope creep and capturing change orders.Negotiated contract vendor pricing, continuing purchase agreements, and aided design and architectural firms with specifications and applications, put together 15 bid request packages each month.Chosen as featured presenter on Steelcase's new product marketing DVD launched nationally in October 2006.

Portland, Or, Us