Currently working as a Project and Program Coordinator, I leverage my expertise in managing 40+ customer facing, data-driven and quality assurance related projects throughout their entirety, process, and lifecycle. I employ my strong communication and interpersonal skills to drive collaboration with multiple Software Engineers in the successful design, development, implementation, and delivery of data-driven platforms and digital metadata for research and quality assurance efforts. I also champion creativity and latitude to coordinate initiatives collaborating with Software Engineers in the building process.My other duties include:-Successfully executed and released customized project repository systems in a highly organized manner.-Balance persuasiveness with active listening of diverse perspectives to oversee and achieve positive results, build relationships throughout the organization, drive collaboration, and maintain professional customer relationships.-Utilize a high level of business acumen in organizing event promotions and new industry project management methodologies coaching while also conducting demonstrations and training for new users.-Build partnerships across the company while meeting strategic goals by communicating progress, process, risks, and sharing insights to company stakeholders to effectively solve problems, remove obstacles, and deliver projects on time and within budget.-Proffer inclusive leadership by encouraging communication and cross-collaboration with various Software Engineering teams to introduce diversity and different perspectives and enhance organizational culture and drive performance.

Previously a Project Coordinator and Customer Liaison for Stanford University, I facilitated task coordination and program management to motivate, inspire, and guide 20+ team members. I fronted efficient project planning with process milestones completion while ensuring organization best practices are always at the forefront of all deliverables. I leveraged my exceptional communication and organization skills to manage client expectations and requirements to maintain customer relationships and stakeholder engagements and exceed quantitative metrics on customer satisfaction, retention, and inquiry volume.My other duties included:-Developed project documentation to ensure proper project management practices and worked in partnership with the engineering team on the entirety of the project lifecycle, including its scope, schedule, budget plans, execution.-Demonstrated a sense of urgency and high accountability by quickly triaging incoming customer requests escalating issues.-Collaborated with IT software engineering teams to drive continuous improvements in the design, implementation, and delivery of digital metadata and platforms and ensure products were consistent with established business and organizational objectives.

I applied a results-oriented metrics-focused approach to mentor, motivate, and lead 25+ staff members on various cross-functional projects when I was an Operations and Event Manager for Limon Corporate. I showcased strategic initiatives to drive the highest value and impact to the business when hosting, negotiating, and coordinating events while also utilizing technological acumen to manage guest relations on Yelp and social media. In doing so, I also provided tactical structure and optimized efficiency while working in liaison with various staff and team members to develop and standardize processes based on analysis and observation of daily operations.

As an Executive Assistant and HR Recruiter, I implemented best practices and strong business sense and judgment in providing executive-level support on all administrative duties. In line with this, I spearheaded and managed external meetings, including cross-functional teams., stakeholders, outside vendors, and other partners.My other duties included:-Ensured the completion of critical requirements and deliverables, including budget logging and tracking, expenses status reports, metrics, balancing shifting priorities with efficient calendar management, and scheduling meetings and travel for the organization’s executives.-Leveraged a high level of energy and outstanding verbal and written communication skills when interfacing and liaising with customers, team members, and other senior team leaders both within and outside the company.-Processed three recruitment phases, including screening and scheduling and reviewed over 300+ resumes, and performed interviews with the leadership team to determine a candidate’s eligibility for a job position’s role.

Manged the eviction, inspection and preservation process of real estate owned properties. Educate, council and advise occupants while facilitating their relocation through negotiating incentives and support to occupants in foreclosure.

Account manage all existing accounts. Obtain new business.