Stephanie Carson Email & Phone Number

Camrose, Alberta, Canada

Since November 2023, I have embraced the role of Regional Trainer at Weidner Apartment Homes, based in Edmonton, Alberta. My responsibilities span across supporting daily operations and providing extensive training across four provinces, covering 44 assets. In this capacity, I play a pivotal role in shaping the careers of our associates, leveraging my expertise to foster professional growth and operational excellence.♦ Champions the enhancement of daily operations, ensuring smooth and efficient property management practices.♦ Oversees training programs, catering to 44 assets to uphold superior service standards.♦ Plays a key role in career development, providing mentorship and guidance to foster professional growth among our associates.♦ Designs and implements innovative training modules tailored to the unique needs of each property and team.♦ Collaborates with management to identify training needs, ensuring alignment with organizational goals and industry best practices.♦ Monitors the effectiveness of training interventions, making adjustments to meet evolving operational challenges.

Steered the property towards operational excellence. My role encompassed a broad spectrum of responsibilities, from strategic management to hands-on maintenance tasks, ensuring both team effectiveness and exceptional customer service. My approach was always guided by a commitment to resolve resident issues promptly and manage resources efficiently.♦ Oversaw comprehensive property operations, ensuring efficiency and effectiveness in all aspects.♦ Led the property's team with a focus on effective management, fostering a collaborative and productive work environment.♦ Delivered exemplary customer service, providing front-line support and resolving issues to ensure resident satisfaction.♦ Crafted and executed annual budgets, optimizing financial performance and resource allocation.♦ Utilized general maintenance skills to address property needs, contributing hands-on support when necessary.♦ Addressed and resolved resident concerns, ensuring compliance with occupancy rules and maintaining community harmony.

Camrose, Alberta, Canada

I was entrusted with the comprehensive oversight of the establishment’s multifaceted operations, including its restaurant, lounge, bar, brewery, banquets, and hotel. My role required a dynamic leadership approach to manage staffing, training, inventory, and customer satisfaction.♦ Oversaw the operation of various areas including the restaurant, lounge, bar, brewery, banquets, and hotel, ensuring quality service.♦ Managed and supported staff training and development, enhancing team performance and service delivery.♦ Responsible for inventory and stock management of liquor for the lounge and bar, ensuring optimal supply levels.♦ Supervised catering and banquet services, coordinating events to exceed customer expectations.♦ Addressed customer complaints and concerns with effective solutions, maintaining high satisfaction levels.♦ Contributed to a positive and productive work environment through hands-on leadership and support.

Jacksonville, Florida, United States

Directed the maintenance and repair of residential properties, emphasizing efficiency and proactive problem-solving. My role encompassed facility management, preventive maintenance coordination, and the development of advanced knowledge in key areas like HVAC, electrical systems, and plumbing.♦ Directed maintenance and repair of residential properties, ensuring timely and efficient service.♦ Coordinated preventive maintenance, working closely with engineers and contractors to maintain property integrity.♦ Developed expertise in HVAC, electrical systems, plumbing, boilers, and automated system controls, enhancing operational effectiveness.♦ Managed purchasing for building supplies, equipment, and furniture, optimizing for cost and quality.♦ Fostered positive relationships with all stakeholders through professional and responsive communication.♦ Prioritized proactive consideration and resolution of issues, maintaining high standards of property management.

Jacksonville, Florida, United States

Oversaw the day-to-day operations, focusing on property maintenance, vendor scheduling, complaint resolution, financial management, and market analysis. This position demanded an analytical mindset, excellent organizational skills, and a proactive approach to property management.♦ Conducted daily inspections of property grounds to assess and ensure optimal presentation and maintenance needs.♦ Led the maintenance team and coordinated with vendors to prepare and turn over vacant units efficiently, aiming for a 20% turnover ratio.♦ Addressed complaints, disturbances, and emergency situations promptly, ensuring effective resolution.♦ Managed monthly financial closeouts and produced accurate month-end accounting reports.♦ Processed and reviewed accounts payable and monthly statements, ensuring accuracy and timely payments to vendors.♦ Analyzed weekly market surveys to adjust rents and incentives, keeping the properties competitive within the rental market.

Panama City, Florida, United States

In my capacity as Resident Monitor at a court-ordered drug and alcohol rehabilitation center, I managed both employees and residents, ensuring compliance and supporting recovery efforts. My duties included conducting inspections, drug testing, and administering medications, all while fostering an environment conducive to recovery and adherence to treatment schedules.♦ Managed the day-to-day operations of a rehabilitation center, overseeing both staff and resident activities.♦ Conducted both random and scheduled drug tests to ensure compliance with rehabilitation protocols.♦ Oversaw room and personal effects inspections to maintain a safe and secure environment for all residents.♦ Administered medications to residents, adhering strictly to prescribed schedules and dosages.♦ Assisted residents in maintaining adherence to their treatment and activity schedules, supporting their recovery journey.♦ Played a key role in creating a structured environment conducive to recovery and rehabilitation.

Little Creek, Va, Usa

During my tenure as a Quartermaster in the United States Navy, I was instrumental in ensuring the safe navigation of a naval vessel. My responsibilities included maintaining navigational records, managing personnel records for shipboard members, and compiling information on foreign ports. This role demanded precision, leadership, and the ability to manage multiple tasks simultaneously.♦ Assisted with the navigation of naval vessels, ensuring safe passage through both foreign and domestic waters.♦ Maintained comprehensive records, including broadcaster messages, navigational chart changes, and personnel records for 395 ship members.♦ Managed the Deck Log, meticulously documenting every aspect of ship and crew life.♦ Compiled and presented detailed briefings on foreign ports for ship leaders, enhancing mission preparedness.♦ Coordinated watch schedules, collateral duties, and addressed personnel issues for six division members, fostering team cohesion.♦ Generated detailed reports for foreign pilots, dignitaries, and civilian counterparts, facilitating effective communication and operations.

Master Of Science - Ms, Criminal Justice And Corrections

My Master's degree in Criminal Justice from the University of Cincinnati equipped me with an advanced understanding of the criminal.

Technical Certificate, Entrepreneurship

The Technical Certificate in Entrepreneurship from Florida State College provided me with a foundational understanding of business.

Bachelor Of Science - Bs, Public Safety Management

Earning a Bachelor of Science Degree in Public Safety Management from Florida State College provided me with a comprehensive understanding.

Associate Of Science - As, Criminal Justice Technology

Critical step in my educational journey, equipping me with a foundational understanding of criminal justice principles, technology.

Corrections Officers Certificate

The Corrections Officers Certificate from West Shore Community College marked the beginning of my formal training in corrections and law.