Within my role as Postal Services Officer I have had the opportunity to further develop my high level of customer support skills. I am proficient in computer technology and stock management. I also preformed end of day financial reports.

During my time as Postal Manager I had experience with Performing customer sales and service transactionsMaintaining a cash advance accurately – which includes handling and processing cash, cheques, credit cards and EFTPOSPromoting and processing a broad range of financial agency transactions through Australia Post's technology systemsConducting and processing a number of identity services transactions, including Australian Passport Interview – establishing an applicant's identity with a highest levels of accuracy and compliancePromoting our products and services through up-selling and cross-selling, merchandising and other promotional activitiesAccepting mail items for lodgement, and accurately assessing any applicable chargesBuilding rewarding relationships with customers by understanding their needsPreparing outward mail for despatch through – including presentation and the cancelling of stampsAssisting with administrative duties such as stocktaking and record maintenance

Training and Motivating StaffSetting Sales TargetsMaintaining StocksCreating Attractive DisplaysHandling Customer InquiriesScheduling shiftsDevelop Strategies to Increase Profitability & Implementing Safety Regulations

General administrative supportData collectionIT supportAccounts payableRecord maintenanceAnd much more

I under took a range of manigerial tasks including Office management, Creating and implementing procedures and work instructions. I also handled all the stock control and accounts receivables.

General administrative support