Stephanie Ceffis Email & Phone Number

Moka, Maurice

ENL Property - Oficea - Workshop17Oficea portfolio represents to date more than 55,000 sqm of Grade A office spaces located on prime lands in Moka Smart City. I am in charge of the Workspitality activities for the office portfolio. My scope includes : - Implementing and managing new services for the portfolio (event, conciergerie, meetings rooms)- Management of the Workspitality team - Partnership for Oficea (like CSR project, sustainability)- Setting up the customer… Show more ENL Property - Oficea - Workshop17Oficea portfolio represents to date more than 55,000 sqm of Grade A office spaces located on prime lands in Moka Smart City. I am in charge of the Workspitality activities for the office portfolio. My scope includes : - Implementing and managing new services for the portfolio (event, conciergerie, meetings rooms)- Management of the Workspitality team - Partnership for Oficea (like CSR project, sustainability)- Setting up the customer relationship - The implementation and monitoring of the tenant community animation plan (meetings, events) - Implementation of the new coworking brand Workshop17 in Mauritius Show less

Mauritius

Turbine Incubator Turbine is the start-up incubator and previously a coworking space of ENL Group- I was responsible for the creation of programs for B2B (MUA Challenge). My role was to be able to integrate the services of start-ups into the corporate world.

Mauritius

Allianz Services Mauritius Customer service platform for insurance and assistance for Allianz customers in Europe. Responsible for cross-functional and transformation projects of the Allianz Services Mauritius service platform: - Review of various processes such as team training management and call flow/customer record process- Management of the Allianz France key account relationship - Study and implementation of pricing for the assistance part- Remote… Show more Allianz Services Mauritius Customer service platform for insurance and assistance for Allianz customers in Europe. Responsible for cross-functional and transformation projects of the Allianz Services Mauritius service platform: - Review of various processes such as team training management and call flow/customer record process- Management of the Allianz France key account relationship - Study and implementation of pricing for the assistance part- Remote management of the implementation of an activity on the Morocco site Show less

Région De Paris, France

Bosch Automotive - Aftersales Management of partnerships and "business provider" projects for the Bosch Car Service garage network. Implementation of contracts with these partners such as breakdown assistance, insurance and short and long term rental companies. (Turnover of 5 million € in the network), examples : - Setting up the contract with Hertz France as part of a national agreement for Car Replacement.- Follow-up and management of the partnership with Mondial… Show more Bosch Automotive - Aftersales Management of partnerships and "business provider" projects for the Bosch Car Service garage network. Implementation of contracts with these partners such as breakdown assistance, insurance and short and long term rental companies. (Turnover of 5 million € in the network), examples : - Setting up the contract with Hertz France as part of a national agreement for Car Replacement.- Follow-up and management of the partnership with Mondial Assistance for mechanical repatriation in the Bosch Car network.- Opening up new opportunities for the Bosch Car Service network, for exampleInstallation of new technologies and assistance for self-service electric vehicles.Initiation and contractualisation of the official partnership between the network and the Rallye Aicha des Gazelles du Maroc.- Responsible of truck products on national (€10M) Show less

South East (France)

South East region - covering 18 departments - Management and animation of the Bosch Car Service garage network (My sector = 140 garages): management of central partner agreements, marketing and training.- Prospection and creation of new garages: opening and recruitment of 60 new garages within our Bosch Car Service brand in 3 years in my sector.- Management and animation of the car parts distribution network, implementation of commercial actions. (12 Distributors in the… Show more South East region - covering 18 departments - Management and animation of the Bosch Car Service garage network (My sector = 140 garages): management of central partner agreements, marketing and training.- Prospection and creation of new garages: opening and recruitment of 60 new garages within our Bosch Car Service brand in 3 years in my sector.- Management and animation of the car parts distribution network, implementation of commercial actions. (12 Distributors in the Rhône-Alpes/PACA region for 20 million € of Bosch purchases). Show less

France

Arth-Editions est un point de rencontre entre artistes de talent et amateurs d’art et a pour vocation d’introduire l’art au sein de l’entreprise.Dans cet objectif, Arth-Editions propose la conception de tableaux sur mesure pour les sociétés en respectant la culture et les objectifs qui l’animent.Arth-Editions met à la disposition de ses clients une palette d’outils et de services novateurs haut de gamme tels que des artistes côtés et des experts d’art.La société est à taille… Show more Arth-Editions est un point de rencontre entre artistes de talent et amateurs d’art et a pour vocation d’introduire l’art au sein de l’entreprise.Dans cet objectif, Arth-Editions propose la conception de tableaux sur mesure pour les sociétés en respectant la culture et les objectifs qui l’animent.Arth-Editions met à la disposition de ses clients une palette d’outils et de services novateurs haut de gamme tels que des artistes côtés et des experts d’art.La société est à taille humaine, à réactivité immédiate et garante d’une réponse adaptée à chacun de ses clients.En garantissant à ses partenaires l’optimisation de leurs investissements, Arth-Editions est le meilleur allié de tout passionné d’art. Show less

Mandelieu

Automotive groupSetting up social media partnerships for the Avatacar website. Development and recruitment of the site's garage partners. Analysis of web and blog statistics, creation of digital content.- Realization of national communication campaign (choice of media) - Press relations - Research of partnerships for different subsidiaries of the group- Product benchmarking- Network animation through e-learning- Digital watch

Tour De France

As part of its sponsorship with the Tour De France, I was recruited to carry out the public relations mission during the entire duration of the Grande Boucle at the Start Village.- Reception of VIP guests- Reception of the cycling team- Public relations with the journalists

Master Professionnel 1Et 2 Information-Communication Option Communication Des Contenus Numériques, Mention Bien

Sujet de mémoire : quel est l'intérêt d'un réseau social d'entreprise pour la communication interne d'une société française ?

Licence 3 Information Communication, Mention Assez Bien

Dut Information-Communication