The most exciting and challenging activities and projects that I was the lead on in this role were 1) managing a team when 3 organizational software implementations took effect within 2 years 2) the intense leadership development course I partook in offered to leaders 3) being the SME for the Finance department on quality control, training, processes and procedure implementations, writing manuals, Salesforce, MAVRO, and working with vendors such as CDS 4) working with staff and donors on their fundraising/donations questions and concerns and meeting them through conferences, training courses, and other engagements and 5) collaborating with other managers and leaders to find efficiencies, strategize, and work through organizational goals and strategies• Manage a team of 5 individuals who process over $140 million in income revenue and donations yearly with a verified 99% accuracy level• Developed and implemented quality control models for ensuring accurate processing and settlement, eliminating a 28% human error inaccuracy• Initiate monthly operational meetings where data is used to monitor processing performance and identify areas of improvement for additional employee training in hard and soft skills • Provide operational expertise as the Finance’s SME in diagnosing, troubleshooting, and resolving issues related to Salesforce and MAVRO • Evaluate processing controls for completeness and accuracy, contributing to the department’s development and implementation of best practices by conducting a thorough analysis of all processes• Trained 50+ individuals on two new organizational software programs, after implementation, to ensure 99% accuracy in data entry and donation processing • Collaborate cross-functionally with company governance team and leaders to set strategic priorities that reduce operational risk and improve efficiency, productivity, and performance • Mentor 5 individuals as a finance leader to create growth as part of the team culture

NavPress taught me how to be a professional in a work environment. I learned the hard skills of organization, time management, tracking and monitoring projects, planning and executing meetings, developing and building schedules, and communicating effectively. The soft skills were just as valuable - building relationships with authors and agents, vendors, and freelancers. I also learned how to think more strategically and creatively, make decisions, and the value of self-development in myself and others. • Negotiated and wrote author contracts and legal documents for thirty new publishing deals yearly for revenue sales of $750,000• Maintained over 300 author/agent relations to build connections for the authors/agents with the company • Generated monthly advances and quarterly royalty payments accurately according to sales and on time • Collected and analyzed data and budgets to prepare quarterly reports for finance executives • Established a digital file system from a box file system for all contracts and legal documents to easily locate critical information• Project-managed implementation of a new software system, RoyaltyTracker, going from manual calculation to cloud-based accounting

• Streamlined the entire marketing schedule, calendar, and tasks for each campaign, including working with contract designers, for a team of five to deliver materials on time• Planned and executed fifteen yearly specific marketing campaigns for a $4.5 million yearly revenue product line resulting in a 2% increase in sales• Managed product-line development for four new products a year to increase sales by 2% • Created company brand marketing materials for retail stores seasonally; catalogs, print and web advertising, and flyers quarterly; and social media posts daily to build brand awareness • Attended and ran 8-10 trade shows yearly to build brand awareness and promote new sellers• Collaborated and ran weekly meetings with sales, design, and marketing teams for sales materials, book covers, and promotional pieces