Stephanie Char Email & Phone Number

Hawaii, United States

Honolulu, Hawaii, United States

Honolulu, Hawaii, United States

- Successfully learned how to utilize four different online eCommerce platforms in eight months.- Assisted in launch of new eCommerce platform (Wynshop) including assembling online storefront for 14 stores, setting up delivery and pick up time slots for each store, and conducting UAT before launch.- Website maintenance including search term optimization, updating product information and photos, creating and organizing recipes on the storefront, rotating specials weekly, creating and testing promotional codes for online use, and creating and maintaining landing pages for campaigns.- Led and assisted in other projects, as necessary, including QA on product data on Instacart, working with IT team for integration of new loyalty program with online platform, and shooting, Photoshopping, and posting updated product photos.- Resolve issues with platform team by submitting, researching, and updating tickets, and communicating with internal team to test fixes and updating tickets accordingly.- Assemble sales and traffic data weekly for presentation to store teams and executive teams.- Create SOP documents for job functions and trained other team members in some job functions.

Hawaiian Islands

 Proposed, facilitated, and implemented migration of online shop from Squarespace website to Square to increase efficiency and make use of the inventory system on Square to match the registers. Manage special projects such as creating and compiling how-to documents for all shop and kitchen processes, researching new products and vendors, creating visual displays for the shop, organizing Google Drive Check and respond to email, phone, and social media inquiries in an appropriate and timely manner including answering customer questions, responding to customer complaints, communicating with wholesale retailers and accounts, among other communications Create and manage invoices for wholesale accounts and orders, log payments received through Xero Manage, monitor and update social media profiles (Instagram, Facebook, Twitter) as necessary to increase social media engagement with followers including responding to comments and questions, posting pictures, and updating company information as well as update company website graphics and information Create visual displays for shop including Instagram wall, chalkboard display, and seasonal visuals Shop duties including opening and closing cash register and balance daily transactions, providing outstanding and consistent customer service, keeping shop and storage organized, report helpful insights to management Assist in supervising and training new employees and interns in all aspects of working in the shop

Hawaiian Islands

 Managed corporate and wholesale accounts, including but not limited to receiving purchase orders, creating invoices, fulfilling orders, scheduling drivers, and communicating effectively through phone and email to various customers and vendors to build and maintain partnerships Communicated with packaging suppliers to ensure adequate stock of materials including requesting quotes from multiple companies, comparing pricing, keeping and filing a log of what was ordered and when, and reordering Created, edited, and distributed monthly email campaigns to 6000+ customers through Square point of sale Analyzed and reported Facebook, Twitter, Instagram, and Squarespace customer engagement and demographics Updated, proofread, and edited company Squarespace website weekly to reflect current specials Proofread and edited materials for submission in business competitions Wrote reimbursement checks, managed receivables & payables, logged money spent and money received in a timely manner Created documents for standard operating procedures for any and all duties performed

• Identified and prioritized third and fourth grade students who need extra academic help and worked with them daily in small groups to improve reading and math skills.• Administered and evaluated various reading tests and assessments weekly to monitor and track student progress.• Assisted full-time teacher in classroom organization, classroom management, and grading.• Collaborated with classroom teacher to create academic plans.

Honolulu, Hi

Irvine, Ca

• Tailored strategies for 4th grade students to permanently decrease ADHD behaviors at this specialty school• Collaborated in a team of teachers and behavioral staff, meeting weekly to track students’ progress and develop personal challenges to accelerate the behavioral modification process• Identified and prioritized students with severe ADHD tendencies and also identified those prepared for transition to adjacent public schools• Attended a three month training program involving classroom learning on ADHD identification and treatment, observation of various elementary grade level classroom settings, and training testing• Implemented behavioral modification using positive reinforcement strategies including verbal praise and token rewards which tracked students on a 30 min basis

Irvine, California

• Shadow behavioral specialists in a classroom of 4th grade students with ADHD or autism• Learn and employ strategies of behavior modification using positive and negative reinforcement in the classroom setting• Use classroom token system to reinforce behavior• Accurately record observational data and student/staff interactions• Establish rapport with the children• Plan positive reinforcement strategies in collaboration with other interns• Help out with both staff and student needs in the classroom

Irvine, California

• Record observational data in behavioral modification settings• Keep track of the amount of time specified activities take place• Data entry

Master Of Education (M.Ed.), Educational Psychology

Bachelor Of Arts (B.A.), Psychology

Education record