Stephanie Chow

Stephanie Chow Email and Phone Number

Student Lifecycle Officer, College of Business and Law @ RMIT University
Melbourne, VIC, AU
Stephanie Chow's Location
Melbourne, Victoria, Australia, Australia
About Stephanie Chow

With nine years of experience as a flight attendant in a multinational company in the airline industry, I am a self-assured individual with the capacity to deliver exceptional customer service, attention to detail and the ability to perform well in a fast-paced and dynamic environment. Excellent communication and interpersonal skills enable me to build strong relationships with customers and colleagues.Working for a global bank equips me with adaptability and the ability to work under pressure, with a proven track record of prioritizing tasks and managing time effectively. In addition, a business information management graduate honed my skills in data management, problem-solving and conflict resolution.

Stephanie Chow's Current Company Details
RMIT University

Rmit University

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Student Lifecycle Officer, College of Business and Law
Melbourne, VIC, AU
Website:
rmit.edu.au
Employees:
14155
Stephanie Chow Work Experience Details
  • Rmit University
    Student Lifecycle Officer, College Of Business And Law
    Rmit University
    Melbourne, Vic, Au
  • Hsbc
    Personal Banking Consultant
    Hsbc Apr 2023 - Present
    Melbourne, Victoria, Australia
    - Liaise with internal teams from different countries to achieve company goals and maintain regulatory compliance- Provide seamless end-to-end customer experience by advising them on appropriate products and services- Manage client feedback and inquiries to provide solutions effectively and ensure proper documentation- Be the brand ambassador for HSBC in the branch by engaging directly with customers worldwide
  • Cathay Pacific
    Flight Attendant
    Cathay Pacific Jan 2014 - Feb 2023
    Hong Kong Sar
    - Demonstrate interpersonal effectiveness and actively look for ways to exceed passengers’ expectations- Identify, document and analyse cabin maintenance issues and promptly report findings to the Captain- Resolve passenger conflicts during flights, including issues with disorderly travellers and medical emergencies- Comply with company standards by carrying out inflight safety and security procedures
  • K11 Concepts Limited
    Assistant Customer Service Officer, K11 Musea
    K11 Concepts Limited Aug 2021 - Sep 2022
    Hong Kong Sar
    - Cooperate with different departments to assist with customers’ inquiries, complaints, and requests- Responsible for managing and updating customer database, and providing support to the admin office
  • Edrington
    Event Brand Ambassador, The Macallan
    Edrington May 2021 - Jul 2022
    Hong Kong Sar
    - Represent the brand positively and pleasantly, communicating its core values to potential customers- Relationship building to expand customer base, handle customers and manage sales enquiries

Stephanie Chow Education Details

Frequently Asked Questions about Stephanie Chow

What company does Stephanie Chow work for?

Stephanie Chow works for Rmit University

What is Stephanie Chow's role at the current company?

Stephanie Chow's current role is Student Lifecycle Officer, College of Business and Law.

What schools did Stephanie Chow attend?

Stephanie Chow attended City University Of Hong Kong, Wu (Vienna University Of Economics And Business), City University Of Hong Kong.

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