Stephanie Chow Email and Phone Number
With nine years of experience as a flight attendant in a multinational company in the airline industry, I am a self-assured individual with the capacity to deliver exceptional customer service, attention to detail and the ability to perform well in a fast-paced and dynamic environment. Excellent communication and interpersonal skills enable me to build strong relationships with customers and colleagues.Working for a global bank equips me with adaptability and the ability to work under pressure, with a proven track record of prioritizing tasks and managing time effectively. In addition, a business information management graduate honed my skills in data management, problem-solving and conflict resolution.
Rmit University
View- Website:
- rmit.edu.au
- Employees:
- 14155
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Student Lifecycle Officer, College Of Business And LawRmit UniversityMelbourne, Vic, Au -
Personal Banking ConsultantHsbc Apr 2023 - PresentMelbourne, Victoria, Australia- Liaise with internal teams from different countries to achieve company goals and maintain regulatory compliance- Provide seamless end-to-end customer experience by advising them on appropriate products and services- Manage client feedback and inquiries to provide solutions effectively and ensure proper documentation- Be the brand ambassador for HSBC in the branch by engaging directly with customers worldwide -
Flight AttendantCathay Pacific Jan 2014 - Feb 2023Hong Kong Sar- Demonstrate interpersonal effectiveness and actively look for ways to exceed passengers’ expectations- Identify, document and analyse cabin maintenance issues and promptly report findings to the Captain- Resolve passenger conflicts during flights, including issues with disorderly travellers and medical emergencies- Comply with company standards by carrying out inflight safety and security procedures -
Assistant Customer Service Officer, K11 MuseaK11 Concepts Limited Aug 2021 - Sep 2022Hong Kong Sar- Cooperate with different departments to assist with customers’ inquiries, complaints, and requests- Responsible for managing and updating customer database, and providing support to the admin office -
Event Brand Ambassador, The MacallanEdrington May 2021 - Jul 2022Hong Kong Sar- Represent the brand positively and pleasantly, communicating its core values to potential customers- Relationship building to expand customer base, handle customers and manage sales enquiries
Stephanie Chow Education Details
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Business/Management Information Systems And Services -
Business Administration (Honours) In Information Management -
Business Administration With Communication Studies In English
Frequently Asked Questions about Stephanie Chow
What company does Stephanie Chow work for?
Stephanie Chow works for Rmit University
What is Stephanie Chow's role at the current company?
Stephanie Chow's current role is Student Lifecycle Officer, College of Business and Law.
What schools did Stephanie Chow attend?
Stephanie Chow attended City University Of Hong Kong, Wu (Vienna University Of Economics And Business), City University Of Hong Kong.
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