Commercial Loan Assistant
Responsible for credit monitoring and portfolio management of Commercial Banking relationships to achieve efficiencies and quality of the process and product, retention and expansion of existing client relationships, growth of total client assets and net growth in relationships. Primary performance responsibilities include analyzing financial data to determine the merits of loan requests (including adherence to loan policy), recommending structure, collecting financial statements, as well as identifying cross selling/referring opportunities of other deposits services. Maintain and build loans and deposits, fee income and referrals of business.Partner with the Relationship Manager as the point of a contact for the client; acting as a liaison to the Credit Department, the Commercial support staff and other internal business partners. Monitor loan repayment activities and financial condition of borrowing clients and take necessary action to collect past due accounts and ongoing repayment ability of all other accounts. May assume overall responsibility for the credit quality of the loan portfolio. Serve as a contact manager for non-borrowing accounts and loan clients for matters relating to other banking services.Operates in full compliance with internal policies and procedures as well as applicable regulations and laws.Delivering an exceptional customer experience during every interaction. Ongoing focus on building solid and long lasting relationships by engaging all clients in a positive manner. Which includes undivided attention, straightforward and knowledgeable service and ensure that the client’s best interests are my number one priority. Consistency around customer experience guidelines is key and expected. My goal is to simplify the customer experience and deliver outstanding service to every client, every time.
