Stephanie Compton Email & Phone Number

Assist with the indexing of all GAO reports, correspondences, and testimonies; and allGeneral Counsel bid protests, appropriations decisions, and reports on federal agencymajor rules, analyzing each document for key terms, cited laws, executive orders andrecommendations; and creating a summary of the document* Review all Recommendation Status Updates, Accomplishment Report Updates and analystnotes; approve all updates, check for spelling, grammar and punctuation for clarity priorto posting to the external website* Prepare documents such as reports, Comptroller General presentations and decisions forpublication on the GAO websiteby entering bibliographic/identifying information into the BDE database* Develop an agency controlled vocabulary, establishing preferred names and equivalentnames (i.e. General Accounting Office/Government Accountability Office) and mappingpreferred names to a key agency taxonomy structure* Responsible for the implementation and training of employees to the new ticketingsystem, HEAT, to be used throughout the contract

Trained new research analyst and five telephone operators on how to effectively takeinformation requests and conduct simple searches using automated and manual search andretrieval tools* Track research requests by quantity and type using CRM-CTT* Ran quarterly reports using engagement data for recommendations and accomplishmentsusing database export utilities* Worked closely with Library Services to implement new check-out process of microficheand in the combination of microfiche storage* Wrote microfiche check-out instructions and trained six new employees on the newprocess* Was retained as an SRA employee when the Lockheed Martin contract ended,responsibilities are unchanged

Perform product, subject and bibliographic searches in response to phone/e-mail/mailrequests from GAO congressional and federal agency staff as well as from other interestedindividuals or groups and reply to them by e-mail or mail* Maintain and report research statistics for monthly administrative report* Assisted in developing research trouble ticketing system using CRM-CTT to track thequantity and type of requests on a monthly basis* Maintain contact with GAO's quality control staff and with GAO's congressional andfederal clients to ensure that their mailing information is current in GAO's databases* Utilize Leadership Directories' Yellow Books and information from various governmentand agency websites to obtain updates to congressional and federal agency contactinformation* Analyze changes to database contents using the Synkronizer utility and Microsoft Excel* Re-indexing of subject terms by searching against database records and applying theterm to the appropriate records* Perform weekly updates (additions, deletions, changes) to the Government AccountabilityOffice's (GAO) USOrg and MLMS contact databases* Perform various ad hoc Oracle SQL queries to verify mailing list data* Generate GAO's employee phonebook in PDF format

Utilized Unibase to enter data from GAO survey results as numerical values and/orphrases* Data entry/validation of paper surveys using Unibase* Prepared weekly and monthly operations and statistics reports* Exported Unibase data to tab-delimited files* Programmed Unibase data-entry screens* Trained two employees to use the Unibase system and to read survey responses* Served as an Agent providing temporary employees to client organizations* Screened resumes and candidates, interviewed, hired and placed employees * Utilized PeopleSoft to enter payroll hours for approximately forty employees* Conducted verbal and in-person quality checks on employees and clients* Performed data entry service to a research company* Held multiple assignments performing administrative, executive and staff assistantresponsibilities

Coordinated quarterly Board of Directors Meetings, supported CEO and upper management* Arranged all conferences, assembled and distributed marketing materials* Processed accounts receivables and payables using Quickbooks* Human Resource responsibility included pre-employment testing, processing payroll usingMillennium, setting up employee benefits and helping edit employee manual* Prepared medical notes for coding using a scanner* Maintained employee database, payroll information and schedules using Oracle.

Interviewed, hired and trained new employees* Reconciled weekly/monthly audit reports* Performed monthly employee evaluations* Served as the store liaison to buyers* Conducted semi-annual store inventory * Assisted customers, solved on-the-spot problems* Planned employee schedule based on projected weekly sales

Supervised ten employees on first shift* Assisted store manager with daily reports and work schedules* Point person for maintaining copier supplies and paper inventory stock* Helped customers use self-serve black & white color copiers

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Science - Bs, Marketing

Activities and Societies: Sigma Gamma Rho Sorority, Inc.