- Trains assigned supervisory personnel in effective techniques for training, such as new employees’ onboarding and orientation, sales techniques, health and safety practices, management development, and adaptations to changes in policies, procedures, and technologies.- Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational or teaching materials.- Setup and implement HR administered employee engagement and recognition programs- Structure the development/implementation of performance evaluation and rewards system- Stay well-informed of the new trends and tools in employee and management development- Assist in evaluation of reports, decisions, and results of department in relation to established goals and objectives

- Managed 5 locations by effectively using sales reports, assessing location results, and developing specific action plans directly related to business development and growth - Guaranteed that trends of under performance were formally addressed, with performance improvement plans- Set high expectations for excellent customer service and held management team accountable to the measurable results associated- Conducted training and inspection audits monthly in each location- Administered the HR policies and procedures and ensured compliance consistently throughout stores

Complete one on one personal and medical care for individuals suffering from medical and moderate to several mental disabilities.

Office Manager, Virtual & Personal Assistant to Mary Kay Independent Sales Director Kimberlee Simko.- Maintained and grew customer base- Organized administrative tasks for effective time management- Answered all phone and email correspondence on behalf of business owner- Generated automated emails and website updates for sustainable communication

- Managed a staff of 30 employees- Editor of camp newspaper- Maintained weekly ordering and inventory of food and supplies, within allotted budget- Responsible for planning daily activities for 100 boy and girl campers ages 7-16- Accountable for instilling cultural pride and assisting with growth and development within campers while away from home

- Edited and Maintained several company websites to attract clientele- Assisted in marketing the business for international appeal- Documented local events and interviewed business owners to build tourism market

- Full time work marketing, maintaining, and growing customer base. - Preparation, delivery, and set up of food. - Fast paced functioning, computer database running, and high customer service skills.

- Collaborated with management team to supervise a staff of 25 associates to meet team goals- Prepared accurate and detailed financial records including cash management, food cost, and all internal controls for store measurements- Provided exceptional customer service by ensuring the café adhered to PEGS Standards