Work with company's EDI program, maintaining smooth communications for production using EDI toolsensuring smooth transitions when changes or maintenance are required. Run reports and communicate with business partners for electronic transactions. Communicate and resolve errors.

Responsible for managing workers compensation claim files. In charge of initial investigations, making payments per NY state guidelines for lost time, medical bills and legal fees. Manage and interpret incoming medical reports. Work one on one with attorneys in legal matters such as hearings, settlements, and claim validity. Communicate and adapt day to day with extensively diverse population.

Operations temp position at ESIS Workers Compensation; issue mileage reimbursements, create and file state forms, support reps and co-workers with various projects, reports and updates.

Provide friendly and professional customer serviceManage customer questions and concernsTrained in jewelry sales, customer service, and cashingTroubleshoot associate questions and problemsAssist in counting registers at end of shiftsPut merchandise in appropriate locations on sales floorResponsible for offering credit to each customer to meet sales goals

I am a licensed insurance agent. At GEICO I am a Sales Representative for the homeowners department. I sell quality company products and services to the customer as well as advise the customer of their insurance needs and regulations. Being succesful in this position has given me the opportunity to participate in a mentoring program helping other phone agents to meet and exceed their goals.

Manage appearance and store operationsStaffingDelegate tasks to employeesAccount for all money in the storeCount and make the bank deposit at end of shift

As an intern at this agency I apply my knowledge of marketing and customer service. I am State Farm Bank certified which I became after taking an exam. This allows me to answer any banking product related questions customers may have. Receive payments from customers. Working on marketing strategies and creating lists of potential clients from the community into the State Farm system. Observe day to day tasks and how the employees answer customer questions and manage customer complaints.

Answer customer questions at the information deskSet up for events occurring in the Student UnionMaintenance of the building

Interviewed and Hired 35 employeesManaged customer satisfactionSet up and managed events ranging from 15-800 peopleDeveloped spreadsheets to help information desk run more efficientlyCreated and delegated list of responsibilites for student employees