Stephanie D'Adamo Email & Phone Number

Fort Worth, TX, US

Arlington, Texas, United States

Arlington, Texas, United States

Arlington, Texas, United States

Provides Level I Help Desk support to faculty, staff, and students

Commerce, TX; Sulpher Springs, TX

• Seasonal position -- Offered return position as Schedule I Tax Pro for 2019 Season
• Greeted clients in a personalized, friendly, and inviting manner
• Matched clients with the best-suited tax professional for their needs
• Scheduled clients how they would like to be scheduled
• Handled client exits by ensuring all current and future needs are met
• Maintained office cleanliness and organization of resources with team members

Commerce, TX

• Fostered a warm, nurturing and fun atmosphere conducive to learning for a nationally accredited, 4-Star program.
• Developed strong, lasting relationships with parents and children.
• Led play-based lessons focusing on hands-on experiences in centers appropriate for the age group such as art, manipulatives, blocks, library, science, writing, math, music, technology, outdoor, and group times under.
• Met domains such as social-emotional, physical, language, literacy, cognitive, mathematics, technology, science, social studies, and arts for children aged from 8 years to infancy.
• Served USDA approved meals (Family Dining style) and met children’s basic needs such as diaper changes, pottying, washing hands, and rest time.
• Assisted children with special needs and second-language learners of English.

International

• Authored optimized technical articles using SEO best practices and tools including KW Finder, WordPress, MoZ, and more
• Edited and programmed WordPress articles for publication
• Researched technical design aspects of products
• Collaborated with a diverse, global team using state of the art online communication tools

• Authored optimized technical articles using SEO best practices and tools including KW Finder, WordPress, MoZ, and spintax
• Edited and programmed WordPress articles for publication
• Corresponded with a diverse, global, team in a startup environment using a variety of platforms (e.g.: Skype, Google Hangouts, email, JIRA ticketing)
• Composed formal business emails with existing and prospective clientele
• Briefed junior editorial and web development team members on best practices for technical writing, SEO, and WordPress implementation

• Tutored high school through undergraduate students on bibliographic guidelines, literacy, writing techniques, and critical thinking
• Set time-sensitive goals for each individual client
• Collaborated with tenured teachers to achieve highest standards for student success
• Answered critical questions students’ had about their assignments
• Connected online with students of all ages to provide homework help and tutoring in reading, essay writing, resume construction, and literature
• Guided students to understand the assignments topics they brought to each tutoring session

• Provided on-demand freelance copywriting, grammatical revision, content creation, SEO keywording, and ghostwriting services.
• Created content for both long-term and short notice (48 hrs or less)

Greater San Diego Area

• Set goals for daily, weekly, and monthly staff training
• Trained staff to expand knowledge base and implement customer service standards
• Expedited cash transactions and customer interactions
• Motivated team members to exceed sales and performance targets
• Adjusted daily and weekly orders to reflect sales trends
• Audited tills and ensured safe cash handling

Commerce TX

• Taught introductory and remedial level public speaking courses in Speech Communication (sections SPC 1315and SPC 132)
• Coordinated with graduate assistants to administer tests, file departmental paperwork, and discuss student benchmarks
• Advised and instructed undergraduates on effective presentation styles
• Tested undergraduates on fundamental argumentation and informative techniques
• Developed students’ body language, engagement, and articulation skills
• Instilled students with a sense of security and offered solutions for public speaking anxiety

Master’S Degree, English Language And Literature/Letters, 4.0

English (B.A.) With Minor In International Studies, English Language And Literature/Letters