Applying knowledge acquired through Prince2 training to develop my own understanding of project lifecycles and the vast administrative duties revolving around them.Experience defence projects from various approaches - including exposure to supplier, end user and management interfaces to understand importance of project cohesion.Offering input from project observations to suggest ways to increase efficiency and reduce cost/risk

• Directing a website design project - set to timescale, close, professional relationship with programme designer and client to meet all needs effectively and ensure product delivered to the utmost quality• Heading market research and development of product for potential business venture • Problem solving areas of ICT that clients have trouble with – communicating issues and solutions by email and telephone• Visiting sites and new clients to sort issues not easy to communicate through writing or telephony• Extensive use of O365; Word; PowerPoint; Excel; Windows Server R2; Office components and company specific software• Ability to adapt knowledge and learn new skills to aid those with less ICT experience and prevent delay in their own work

• Meeting personal and store targets effectively to ensure bonus rewards are gained• Offering extras to customers by way of ensuring them that they would positively benefit• Taking responsibility for financial compliance to preserve personal and business reputation• Excellently approaching members of the public and informing them of the benefits of the company that they may have not previously known about, in a personable and professional manner

• Regular communication with clients and subcontractors via telephone and e-mail, adapting approach to best benefit the company and ensure all were appeased• Co-ordinated maintenance visits for subcontractors to ensure schedules of visits were met and delays avoided • Ensured safety was a priority when sending teams to dangerous sites, providing them with sufficient documents and liaised directly with health and safety personnel from the client and at Ground Control • Problem solving when unexpected errors arose with regards to site visits and site problems and communicating any serious problems to the relevant personnel associated