Rewrote the Sponsorship program for upcoming charity event in JuneCreated a straightforward Excel document to track sponsorship from local businesses, cafes, and restaurantsCalling, contacting businesses and companies for updated email addresses for sponsorshipsProviding event support for VC at local libraries across Manawatu, Horowhenua, and Tauraua.Working closely with the Event Manager on all related tasks.

Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and paymen

Checked in late arrivals, provided overnight housekeeping requests, property security walks.Followed and completed all Hilton CleanStay protocols, assisted housekeeping with lightweight general houseperson hotel cleaning duties.Running Audit, turned the business day, balanced financial accounts from Day Shift, assisted with accounts payable and some administrative office duties as requested.Compiled financial reports for the General Manager, Director of Sales, Housekeeping and F & B.Performed tasks assigned by General Manager or Director of Sales.Assisted F & B breakfast team with opening duties as needed.

-Worked directly with the Operations Managers and General Manager with assignments, projects, and staff training. (Front Desk Trainer.)-Assisted management with Hilton Garden Inn's "Brighthearted" brand personality, promotions, signage and imagery. -Represented the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identified how long the guest would stay. Helped guests complete registration cards and then assigns rooms, accommodated special requests whenever possible.-Verified the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.Some of my responsibilities include but not limited too: Register & process guests and their assigned rooms Accommodate guest requests Communicated with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments, cashier for gift shop Maintain a clean and neat front desk area Booking reservations, walk ins, over the phone, same day and future reservations Acts as the in house Concierge, coordinate guest requests, dry cleaning, calling taxi's, making restaurant recommendations, giving directions, making tourist suggestions Knows emergency fire and safety procedures and implement's the safety and security of guest information all all times Uses proper phone etiquette for all incoming and outbound calls in a professional manner Handles billing and posting settlements on past, current, future reservations. Serves as hotel receptionist/sales lead for the Sales Department and Managers. Represents the hotel in signing for deliveries, guest packages, and hotel departmental supplies

• Kitchen Supervisor as directed by the cooks or Director of Operations• New Hire Trainer, prep cook, buffet assistant, •Assists the cooks in salad bar prep, buffet setup and breakdown, cleans and maintains the buffet and kitchen in USPH and Nashville Metro Health guidelines•Meat Station Carver and sometimes runs Dessert Station setup, breakdown, restocks, and plates/decorates in house desserts, and dessert runner•Aides the cooks with inventory, rotating stock, and unloading delivery orders

Weekend waitressAward winning "best a la carte on a plate" lamb and beef.5 star Michelin style dishesTop Service standards, wine knowledge, presentation skillsSingle serve 7 tables Take drink orders, promote the specials, pour wine/presentServe, clear, reset per courseMaintain, polish cutlery, glasses, entree plates

I'm the Ninja Warroir of Au Pairs (live in Nanny).Four children, one big house and plenty of things to do! Ages 3, 5, 9, & 11Before and after school care, picking up/dropping offTaking children to the pool, Tae Kwon Do, playdates, school activitiesExpertly staying on top of crazy laundry build up, cleaning the house like a bossRegularly babysitting all the children when parents go on date nightHelping mom with whatever she needs help withHiding the sugary treats and chocolates

• Temporary au pair for the Green family, children aged 5 and 9• Before and after school care for the children, Monday to Friday• Arranges/coordinates two play dates a week for the youngest• Providing all day care when the children get sick, helping with chores• Re enforcing/communicating daily with the parents’ household rulesI absolutely love this job!Rich culture, language, customs and traditions!Laid back, relaxed, very hospitable people with a great love of community. I'm in Middle Earth!Very grateful for the opportunity to help this lovely family out for a short time.

• Temporary au pair for single mother with two young children• Performed regular household chores, trash removal, etc.• Attended to the children's needs, feedings, baths, etc.• Helped with daily grocery, park, beach day trips• Babysat the children when needed outside regular hours

• Temporary Team Leader assisting new Restaurant Managers in buffet set ups• Restaurant Trainer in the Waterfalls Buffet Restaurant and Fish Bowl Tavern• Secured bookings for dinner service in various outlets when Hosting• Delegates opening and closing duties to team members• Strong emphasis on high work performance in the outlet• Focus on Guest satisfaction and Daydream Island Standards

• 100% responsible for buffet station for all meal and snack service• Manages 30 guest section • Maintain, clean, restock, and refill the beverage, snack station, bust tables• Assist in any janitorial duties and trash removal• Room Service Attendant

• Manages four to six (18-24 guests) tabled section in the Skyline Restaurant• Supervises an assistant waiter • Delegates all food allergies, special diets, and use of Micros• 100% accountable for guest satisfaction with dinner service• Trains new team members on Reset Team, new assistant waiters on the floor, and assistant waiters during individual Front Waiter Training Program

• Maintained Standards of Procedure and USPH guidelines in all restaurants• Followed through on daily Freestyle Fundamentals, anticipates guests’ needs• Promoted the Freestyle Daily featured events with a cheerful demeanor • Followed all US Coast Guard regulations• Compliant with International Maritime Laws and SOLAS

• Promoted monthly sales• Attended customers as needed/offered assistance• Operated the register/till up sold the company credit card• Maintained the sales floor to company standards• Official Store Greeter during holiday sales

• Completed all assignments from the clients• Temporary receptionist for Beaman Toyota Service department• On call Banquet Server for the Cool Springs Marriott Hotel Conference Center• Communications Promoter for Cricket Wireless Cell Phone Company

Promoted the company card and/or rewards card Customer service with strong interpersonal communication skillsAssisted customers throughout the clothing store

Greeted customers and promoted the Kroger CardKept the register clean and orderly Helped bag the customer's order