Led the Dynamic Audit Resourcing Team, a group of associates who serve as an internal staff augmentation pool which can be used for surge capacity to address the organization's top priorities and needs. Recruited and retained a diverse, high performing team which grew from 5 to 17 associates based on team's success. Helped to create and co-lead the Audit Rotating Talent program. This is an internal rotation program within Audit with the goal of bringing diversity of thought, fresh perspectives and best practices to different parts of the organization. Served as the Audit Track Lead for Capital One's Management Rotation Program, a two-year program that prepares graduates to deliver complex, cross-functional initiatives that drive the business forward.

Served as the Chief Operating Officer for the Card, Global Finance, International, Retail & Direct Bank, Commercial Bank, Financial Services and Staff Operations audit teams. Responsible for Resource Management, Performance Management, Audit Plan Management and Financial Budget Monitoring. Developed and monitored operational metrics to identify at-risk deliverables and performance improvement opportunities. Served in a Chief of Staff Capacity for the Management Vice-President. Duties included creating leadership meeting agendas, influencing team areas of focus, serving as a coach, trainer and mentor to new team members through the VP level, and championing Agile transformation.

Led and participated in a variety of functions and initiatives across Professional Practices including Training and Development, Quality Assurance and Improvement, and Methodology Development. Led the planning for a 3-day, 225 participant All Hands Training Conference.

Led and participated in risk management initiatives including: integrating acquired businesses, coordinating quality performance and compliance program reviews, drafting policies and procedures, and developing methodologies and training. Reviewed client and engagement acceptance documentation to validate risk assessments. Responded to field inquiries and provided guidance on firm policies.

Responsible for hiring up to 90 associates and 45 interns annually. Duties included setting and communicating the campus recruiting strategy for multiple business units and practices, developing head count budgets in conjunction with local and national leadership, setting and monitoring local office expense budgets, preparing campus hire salary recommendations, conducting candidate interviews and assessments, and assisting with new hire onboarding. Co-managed a team of seven recruiters and recruiting coordinators. Planned and executed large scale on-campus and in-office recruiting events. Co-led a 100 person summer internship program including identifying and assigning performance managers, coaching and mentoring interns, liaising with resource managers, collecting performance feedback and leading consensus meetings to determine whether full-time offers should be extended.

Conducted financial statement audits and developed written performance improvement recommendations for businesses in a wide range of industries. Duties included engagement planning, staff supervision, work paper review, conducting technical research, developing client relationships, and contract monitoring and billing. Performed outsourcing and business process redesign of various finance and accounting functions including budgeting, accounts payable and general ledger reconciliations. Served as lead manager for the Human Resources Committee responsible for developing and implementing plans for experienced hire and internal recruiting, goal-setting, performance management and upward feedback processes, scheduling, and employee relations and retention initiatives. Developed public speaking and presentations skills as a national instructor responsible for conducting local, regional and national training sessions on audit methodology, technical topics and soft skills.