Stephanie Derosa Email & Phone Number

Portland, Or, Us

Creates and improves user interfaces for digital products and services. Works with cross-functional teams to identify user needs, design intuitive interfaces, and conduct user research and testing to validate design decisions.

Alaska, United States

• Curate informative and entertaining narration and facilitate unique tours for 80+ HAP guests on 8-10 hour train rides to/from Denali National Park, Alaska. • Manage embarking/disembarking procedures. • Respond to any and all guest needs (including neurodivergence & limited mobility needs). • Field complaints with exceptional customer service. • Assist onboard bartender with beverage service. • Host and bus for onboard dining room.

Creating dynamic schedules for multiple teams, identifying and remedying staffing gaps, onboarding and training project staff, coordinating and setting up staff meetings and trainings, maintaining data entry, and managing team communications and calendars.

Bend, Oregon, United States

Managed all administrative Bend store tasks including accounting support, payroll, data entry, store communications, managed the pro-deal program, facilitated hiring process, and coordinated safety committee.

Bend, Oregon, United States

Bend, Oregon, United States

Implemented sales and marketing strategies, managed social media marketing and advertising, managed Bend retail location and cultivated sales leads, coordinated and executed local and out-of-state events, expanded brand awareness in local and online communities.

Te Anau, Southland, New Zealand

Lead groups up to 14 people safely through cave. Provide educational interpretation of history and geology of region and Aurora Cave System.Maintain strict timing of tour schedule.Provide first aid and support for claustrophobia.Manually operate boat upstream in complete darkness for glowworm viewing.Conduct pre-tour safety briefing and post-tour question and answer debrief.

Gardiner, Montana, United States

Fit harnesses and helmets correctly and supervising the use of all safety equipment. Conduct pre-tour safety orientation for each tour group.Use customer engagement skills to establish a rapport and ensure a memorable experience for each guest. Assure the safety and wellbeing of guests throughout each tour.Educate guests about the history, geology, flora, and fauna of the area.Inspect all lines and platforms for safety, cleanliness, and supplies (water, first aid, etc.). Inspect harnesses, pulleys, carabineers, and helmets for integrity and cleanliness. Assist with weigh-in, waivers, and harness distribution.

Emigrant, Montana, United States

Design custom itineraries and routes to suit each client’s needs and interests. Make necessary arrangements for the tour including transportation, travel kit, food, etc.Conduct orientation regarding the route, travel time and regulations.Escort the group to the destinations on the itinerary.Provide information about the history, geology, flora, and fauna of the Greater Yellowstone Ecosystem.Entertain and answer questions.

Germany, Iraq

Provided reliable and timely information by installing, repairing, and operating radio, satellite, and multichannel transmissions, security devices, and power generators, and analyzed diagnostics to isolate faults to ensure the right information will always be received at the right time. Trained to set up transmitters, cable modems, and ultra-high frequency antennas.

Bachelor Of Arts - Ba, International/Global Studies

Concentration: Human Rights

Certificate, Ux/Ui Design