As a Salford College Australia graduate with a Cert 4 in Training and Assessment and currently enrolled in my Cert 4 in Retail Management, my journey has taken me to being an Area Manager at Hungry Jack's OTR where I excel in operations management. My core competencies include critical thinking and attention to detail, which are integral to overseeing the performance and profitability of multiple franchise stores.In my current role, I implement strategies to enhance customer satisfaction and drive sales, supported by a collaborative approach with cross-functional teams. This not only aligns with the company's growth objectives but also reflects my commitment to fostering a culture of excellence and continuous improvement within our teams.