• Maintain and strengthen relationships with key stakeholders, clients, and partners through regular and effective communication, contributing to sustained business growth.• Demonstrate meticulous attention to detail in managing executive schedules and communications, leading to a 15 percent improvement in meeting coordination efficiency and enhanced accuracy in appointment setting.• Maintain strict confidentiality and attention to detail in document management, preparing executive reports, and handling sensitive information, ensuring the highest level of discretion in managing critical business data and communications.• Utilize exceptional organizational skills to manage complex executive calendars, coordinate high-level meetings, and plan corporate events, showcasing the ability to handle multiple priorities with efficiency and precision.• Collaborate and communicate cross-functionally with department managers to support the implementation of more equitable practices and enforce rules/regulations in compliance with company policies.• Oversee financial documentation and budgeting for executive teams, including the timely submission of monthly expense reports, to ensure accurate financial management and reporting.

• Strengthened leadership, communication, and collaborative skills by mentoring newly onboarded interns throughout the hiring process and development of their professional careers• Interdisciplinary collaboration with pharmacists and physicians to identify potential medication errors and interactions and ensure patients are receiving the utmost care and looking after• Assisted in the integration & improvement of intern-designated Clinical Services workflow to adjust to high-volume prescription demands during the COVID-19 pandemic

• Remodeled organization’s formulary and communicated with internal staff and medical teams of ongoing need to promote safe medication use in adherence to regulations and institutional policies• Designed and maintained COVID-19 vaccine record logs to present in conferences with NYS Department of Health regarding vaccine allocation, management, and surveillance

• Developed a standard of operations manual with the Director of Pharmacy Services & the Operations Team, consisting of comprehensive workflows & staffing models for the Javits Convention Center to accommodate the influx of COVID-19 hospital admissions• Streamlined extensive perioperative workflows to promote pharmacy services and involvement in the operating room, such as medication procurement, preparation, and distribution• Engaged in daily internal & external deliverables geared to encourage change within the institution by reviewing and adjusting existing policies with evidence-based research

• Reduced customer pain points by resolving problems with a sense of urgency and patience, increasing overall customer satisfaction ratings• Analyzed patient history to identify therapeutic contraindications, interactions, and potential compliance concerns, ensuring that incoming medication orders align with current therapies• Utilized knowledge of drug information to confidentially address patients’ questions and concerns regarding prescriptions, over-the-counter medications, and dietary supplements for optimal adherence