Stephanie Rishel Email & Phone Number

FCRA Basic Certified. Processes screening reports and client project requests, audits and corrects reports, responds to client and consumer inquiries / problems, performs administrative duties as required. Assists in training new hires, creating how to guides and monitoring workflow.

Holyoke, Massachusetts, United States

FCRA Basic Certified. Processes screening reports and client project requests, audits and corrects reports, responds to client and consumer inquiries / problems, performs administrative duties as required.

Hartford, Connecticut Area

Processes and maintains Driver Qualification Files and verifies past D.O.T. regulated employment, accident history, and prohibited drug and alcohol conduct on behalf of prospective employers in response to the FMCSA regulations. Communicates with customers regarding their accounts, updates them on current and upcoming regulations, and consults them on.

Hartford, Connecticut Area

FCRA certified. Team lead verification specialist. Verified employment, income, education, accident history, and drug and alcohol conduct. As Team Lead, managed escalated files that were too difficult to complete and needed further research. Trained and oversaw a small team in verification practices.

Hartford, Connecticut Area

Accurately processed customer data into CRM and other internal systems and maintained a welcoming reception area. Answered phones, directed faxes, and distributed mail to the appropriate destinations. Greeted customers, metered mail, procured supplies, and scanned and organized files. Verified client information, restocked supplies, responded to inquiries.

Hartford, Connecticut Area

As a live-in assistant, I provided support to a person with a physical disability on day-to-day tasks. This included dressing, hygiene maintenance, computer assistance, driving, cleaning and errands.