Project Management position with an emphasis on educating financial services professionals on multiple software systems, policies, and procedures.* Created and instructed classroom, webinar, onsite, and on-demand trainings for process changes, software & technical systems, regulatory requirements* Managed & developed our mortgage lending team, enforcing best practices and translating objectives into measurable actions* Assisted with the development and maintenance of mortgage curriculum material and job guides* Oversaw and completed research and testing tasks* Served as liaison to various departments involved with and impacted by organizational change• Administered, lead, and trained new hires on our company culture, resources, and human resources topics on a monthly basis• Completed research and testing tasks for the rollout of new products and services• Provided solutions to complex issues after troubleshooting the various financial systems utilized in mortgage banking

● Assisted Media Services Director with the design and development of the GolfTV.com media kit and brochures.● Created direct mail pieces for the 2001 PGA Show.● Managed online advertising sales accounts.

● Successfully marketed and sold fractional aircraft ownership to high net worth individuals and top executives of large corporations.● Maximized sales revenue in highly competitive marketplace by exceeding quota. Year-end reports reflected the successful closure of over $45,000,000 in capital investments for my territory.● Conducted proactive sales activities, including proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements.● Successfully managed accounts with frequent follow-ups, problem solving and emerging needs identification.● Negotiated contracts between clients and legal department in order to achieve revenue growth and retention.● Expanded market awareness and client base through the planning of and participation in numerous marketing and sales events.● Trained new hires on the fractional concept, aviation programs, and our sales software system.