Stephanie Drinkall Email and Phone Number

- Maintain a positive, empathetic, and professional attitude toward customers while responding to customer inquiries- Communicate with customers through various channels- Acknowledge and resolve customer complaints- Know the UFP Retail brands, products and systems well to answer questions quickly and efficiently- Process orders, forms, applications, and requests- Keep a record of customer interactions, transactions, comments, and complaints through a CRM platform

- Create and manage communication strategies- Manage website and social media- Provide leadership, strategy and alignment to help kids and students find and follow Jesus- Establish a life group to help group members move one more step in their walk with God- Prepare and operate sound equipment and play on worship team when asked

- Respond to customer web inquiries regarding online service orders- Document customer problems and communicates as necessary- Ensure prompt and proper resolution of customer questions or concerns by providing additional information or engaging others within the company to provide a solution according to our procedures- Help customers register their online accounts and link them to branch accounts

- Answer phones in a prompt and courteous manner- Take and enter orders- Suggest bugs and release rates for each customers situation- Give presentations to school groups- Manage Retail Website

- Provide spiritual guidance, mentorship, and counseling to middle and high school students- Help students grow in their relationship with God- Help students navigate life's challenges from a biblical perspective

- Assist in developing and implementing plans and goals for the department- Work with the director to coordinate and supervise daily operations- Maintain scheduling of events and represent the company when needed- Create reports and submit them to the director or other executives- Fulfill duties as assigned by the director

- Inner-Healing Ministry- Administrative Assistant- Social Media Marketing