Stephanie Dyal Email and Phone Number

Trust Security Operations – Senior Operations AnalystResponsible for setting up new CUSIP issuances in Saber, accounts in Global Office/Plus and deals in the Deal Management system. Create and distribute daily, monthly, quarterly and annual report requests. Review legal paperwork and process transfers. Create and update wire profiles for fed wire transmittal using ABA and Swift code information. Reconcile balances between ledger, sub-ledger and statement.• Assist technology with UAT testing on various systems for system upgrades and enhancements.• Trained in Nashville, TN for 8 weeks and was an integral part of moving the department to Jacksonville• Business Continuity/DR tester for several systems within TSO.• Nominated by TSO Director to participate in Senior Operations Analyst Top Talent programed Supervisory Skills for Emerging Leaders classes. Default Management – Loan Administration Asset ManagerManaged defaulted and escrowed loans to ensure proper servicing. Reviewed hazard claims to verify the claim was filed timely preventing additional losses. Researched tax penalty claims to ensure proper billing and avoid loss to Deutsche Bank. Created, reviewed and distributed bi-monthly reporting for all delinquent/defaulted loans for both MortgageIT and Deutsche Bank to upper management and the trading desk. Performed bi-monthly servicing reconciliation on all MortgageIT and Deutsche Bank loans to ensure servicing integrity.• Created REO reporting for the default area• Assisted in the creation of a tracking system for servicer bill backs.• Responsible for moving loans from the MortgageIT entity to the Deutsche Bank entity• Built and ran adhoc queries for default management

Escrow Administration, Cash Management, Investor Accounting – Junior Business AnalystDeveloped clear, concise reporting and analysis to aid Escrow, Cash and Investor Accounting operational units in managing the business.• Preparation of monthly story and weekly key performance indicator measures for Senior Management• Worked with process owners to identify additional critical measures needed to manage department and bank requirements• Performed various reconciliations of data with Fidelity and vendor reports, performed financial analysis and developed reporting for Escrow, Cash and Investor Accounting Escrow Coordinator – Team LeadAnalyzed and prepared spreadsheets for weekly Lender Place Review committee meetings. Managed workflow for the Lender Place Review Department. Reviewed and maintained inventory levels. Monitored weekly productivity standards and quality service evaluations for Lender Place Team. Researched and resolved problems with property taxes, tax sales and foreclosures to verify the accuracy of the property parcel numbers. Worked with tax collectors, tax service companies, title companies and real estate attorneys to help resolve escalated tax issues. Reviewed loan documents for discrepancies. Utilized MSP to correctly process loan information. Maintained and updated current procedures and processes. Assisted Management as needed.• Monitored Lender Place Timelines• Produced/Compiled departmental production and quality reports• Recognized for consistently meeting and exceeding company standards for quality and quantity of work