• Compose well-designed product packaging• Maintain and facilitate printing through a Roland SG-540 printer• Photography of products for online and print marketing• Utilizing Adobe Photoshop, Illustrator and InDesign daily

• Led financial planning and analysis by managing key metrics, analyzing data and providing support and insight for strategic planning. Increased overall daily income almost 50% per day by creating a consistent billing process and defined guidelines for customer accountability.• Oversaw administrative staffing by recruiting, interviewing and onboarding new personnel.• Generated revenue and reduced costs by recommending innovative alternatives.• Facilitated Joint Commission Behavioral Health Care Accreditation• Audit clients' charts for accuracy and per accreditation standards• Full understanding and usage of Square billing system.

• Facilitated Joint Commission Behavioral Health Care Accreditation• Audit clients' charts for accuracy and per accreditation standards• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.• Executed record filing system to improve document organization and management.• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.• Handled client correspondence and tracked records to foster office efficiency.• Coached new employees on administrative procedures, company policies and performance standards.

• Entered data into menu websites• Mapped point of sale items to menu items• Create menu edits in InDesign.• Completed data entry tasks with accuracy and efficiency.• Entered numerical data into databases with speed and accuracy using 10-key pad.• Organized, sorted and checked input data against original documents.• Identified data entry errors and reported to necessary departments.

Various responsibilities including photography, photo editing, graphic design, formatting documents and creating social media content.

• Conducted assessment of needs and referred clients to financial, medical, social and community assistance and services.• Worked with medical teams, patients and families to implement effective treatment plans.• Documented case notes daily and coordinated follow-up for seamless case management.• Coordinated program referrals for community-based resources.• Coordinated individualized discharge plans to manage safe transition back into community and home environments.• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Addressed questions and concerns from the general public.• Maintained membership database, ensuring that all information was current and accurate.

Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.

• Follow adoption process by; matching and assessing prospective adoptive families for the development of a home study, assessing and preparing the child for adoption, developing a child study and preparing legal documents.• Contributed to 100+ child adoptions through Florida Dependency Courts.• Lead Model Approach to Partnerships in Parenting classes.

• Schedule, facilitate and fully participate in staffing and court proceedings to assess case plan compliance.• Managed caseload of 20-50 children and their legal cases.

• Project Manager for implementing effective paperless work systems.